Financial Aid Counselor - Higher Ed. jobs in Provo, UT

Financial Aid Specialist 1

Location: Provo, UT

Status: Full-Time

Hours: Monday - Friday, 8:00 a.m. – 5:00 p.m.

Pay / Salary: $33,222

As the Mountainland Technical College (MTECH) Financial Aid Specialist, you will provide varied types of support to students who apply for and/or receive financial aid, scholarships or Veteran’s benefits. You will help the college ensure that students comply with any requirements tied to a financial award.

• Note: Training for this position will be at the MTECH Lehi Campus. Once training is complete the Financial Aid Specialist will be assigned to the MTECH Provo Campus.

BENEFITS

• A positive and collaborative work culture
• Excellent health care coverage at affordable rates
• 14.2% retirement contributions
• 6% contribution to Social Security alternate
• Paid holidays, personal, sick, and vacation time
• MTECH tuition reimbursement to employees and their dependents after three months of employment.

FINANCIAL AID SPECIALIST RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Provide accurate information and guidance to students and families regarding available financial aid programs, eligibility requirements, application procedures, and deadlines.
• Review and process financial aid applications, checking for accuracy of information and ensuring compliance with institutional, state, and federal regulations.
• Determine eligibility for various financial aid programs and awarding aid packages.
• Communicate with students, families, and other stakeholders regarding financial aid matters through various channels such as email, phone, chat, remote, and in-person meetings.
• Maintain accurate and up-to-date records of financial aid applications, awards, and disbursements.
• Resolve issues and concerns related to financial aid, such as verification discrepancies, appeals, and special circumstances.
• Participate in Scholarship Committee meetings and processes in determining awardees of competitive based scholarships.

FINANCIAL AID SPECIALIST COMPETENCIES

• Understanding of federal, state and institutional financial aid programs
• Provide excellent customer service to students, families, and various stakeholders
• Strong attention to detail to ensure accuracy in tasks and duties
• Ability to analyze financial information, assess student need, and make informed decisions
• Adherence to ethical standards and regulations governing financial aid
• Proficient in financial aid software, databases, and other technology tools
• Strong verbal and written communication skills
• Ability to identify issues and find solutions
• Ability to work collaboratively with colleagues across departments
• Flexibility and adaptability to respond to changing situations

FINANCIAL AID SPECIALIST REQUIRED EDUCATION AND EXPERIENCE

• Minimum high school diploma or equivalent
• 1 years of Customer Service experience
• 1 years of Financial experience (Banking or Bookkeeping)
• Excellent communication and interpersonal skills
• Proficient working knowledge of Excel, MS Word, And Data Management Systems

FINANCIAL AID SPECIALIST PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Accounting, Business or related field
• 1 years of experience in Higher Education Financial Aid

MTECH maintains the right to conduct a criminal history background check; employment is contingent upon background check results.

To inquire about this posting, email: humanresources@mtec.edu

NON-DISCRIMINATION STATEMENT

Mountainland Technical College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies:

Lynn Adams
MOUNTAINLAND TECHNICAL COLLEGE
Director of Diversity, Equity, and Inclusion
ladams@mtec.edu
(801) 753-4245

Inquiries may also be sent to: The Office for Civil Rights - Denver Office U.S. Department of Education in the Cesar E. Chavez Memorial Building located at 1244 Speer Boulevard, Suite 310, Denver, CO,80204-3582. They can be reached by phone: 303-844-5695 (TDD: 800-877-8339), by fax: 303-844-4303, or by email: OCR.Denver@ed.gov.