Substitute Financial Aid Specialist
Job Type: Staff
Department: Financial Aid
Basic Function:
BASIC FUNCTION
Under the direction of the Director, Financial Aid, perform office duties in support of the Financial Aid Office; serve as receptionist for the Financial Aid Office and provide assistance to the Financial Aid function as required.
Representative Duties:
REPRESENTATIVE DUTIES
- Serve as receptionist of the Financial Aid Office, greeting visitors and answering the telephone; provide information regarding financial aid and related programs to students and staff; assist in the proper completion of forms.
- Perform a variety of clerical duties in support of the Financial Aid Office.
- Receive and distribute incoming mail.
- Make appointments for Financial Aid staff.
- Issue Board of Governors Grants; prepare award letters and other correspondence as assigned.
- Maintain a variety of files, records and reports; research student financial aid transcript files; initiate new files; catalog information in computer systems.
- Prepare, distribute and mail award letters and financial aid transcripts.
- Disburse scholarship and student loan checks.
- Order forms and other office supplies as necessary to maintain proper supply levels.
- Operate a variety of office machines and equipment including a computer and related software and financial aid systems.
- Research financial aid records as requested.
- Compile special reports as requested, tracking incoming financial aid documents.
- Train and provide work direction and guidance to students hired to work in the Financial Aid Office.
- Perform related duties as assigned.
Minimum Qualifications:
MINIMUM QUALIFICATIONS
Any combination equivalent to graduation from high school and two years of office clerical experience including some public contact.
Preferred Qualifications:
PREFERRED QUALIFICATIONS
Experience working with financial aid or student services.
Knowledge of:
Knowledge of:
Modern office practices, procedures and equipment; telephone techniques and etiquette; record-keeping techniques; operation of office machines including a computer and applicable software including word processing, spreadsheets and email; oral and written communication skills; interpersonal skills using tact, patience and courtesy.
Ability to:
Ability to:
Perform clerical and public contact work in support of the Financial Aid Office; answer telephones and greet the public courteously; determine appropriate action within clearly defined guidelines; operate office machines including a computer and applicable software including word processing, spreadsheets, email; communicate effectively both orally and in writing; understand and follow financial aid regulations; maintain records and prepare reports; establish and maintain cooperative and effective working relationships with others; work confidentially with discretion; sit for an extended period of time; bend at the waist, kneel or crouch.
Physical Demands:
Working Conditions: WORKING CONDITIONS
Environment: Office environment. Constant interruptions.
Full Time/Part Time: Full Time
Weekly Working Hours: 40
Work Schedule & Hours: Monday - 8:00 a.m. - 6:00 p.m., Tuesday - 8:00 a.m. - 6:00 p.m., Wednesday - 8:00 a.m. - 6:00 p.m., Thursday - 8:00 a.m. - 6:00 p.m., Friday - 8:00 a.m. - 12:00 p.m.
Salary Schedule Range: Classified Range 8
Specific Departmental Needs:
Posting Number: 22-055
Number of Vacancies: 1
Desired Start Date:
Interview Date: 09/19/2022
Posting Open Date: 09/07/2022
Posting Close Date: 9/14/2022
Open Until Filled: Yes
Special Instructions to Applicants:
Special Instructions
REQUIRED DOCUMENTS:
Only a resume and cover letter is required. Any other documents are optional.
- RESUME: Must include length of employment (month/year start and end dates) for each employer.
- Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
OPTIONAL:
- List of References : References should include at least two supervisors and two colleagues. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References.
- College Transcripts (If applicable): Diplomas will not be accepted in lieu of the required transcripts.
APPLY BY: For first consideration, apply by Wednesday, September 14, 2022. The posting may remain open past the listed closing date; however, applications received before the closing date will receive first review.
To apply, visit https://cod.peopleadmin.com/postings/6114jeid-b68bd93a73c8ed498f40695d6e0f817c