FULL-TIME DAYS, CENTRAL REGISTRATION
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Coordinates and monitors the flow of revenue generated. Utilizes system tools extensively to ensure accurate and timely patient financial information is in place. Interacts with patients, physicians, insurance companies, and other members of the hospitals staff for scheduling, pre-registration and billing. Collects and verifies demographic information, insurance coverage and referring physician data for the service line. Provides financial counseling and related support regarding the respective service line services to patients, departments, physicians and payers. Works with insurance companies to insure proper and timely payments for all related service line services and acts as advocate to the patient when billing problems occur.
Minimum Education:
- High school diploma or equivalent
- Associates degree in business or closely related field preferred. (Two years' additional closely related experience can substitute for degree requirement)
Minimum Work Experience:
- Two (2) years' experience in medical insurance verification and other hospital finance areas.
- Windows-based PC experience
- Experience in patient advocacy preferred.
Required Skills and Knowledge:
- Ability to pass Medical Terminology test administered by Human Resources with a score of 80%.
- Ability to operate PC, facsimile and other related office equipment.
- Knowledge of verification and authorization requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third party payers.
- Excellent oral and written communication skills required.
- Requires the ability to problem solve independently and must be strongly invested in team management.
- Considerable skill in determining priorities, working independently, and making decisions.
- Strong analytical and financial assessment abilities as well as the ability to maintain a close attention to a variety of details required in order to perform duties efficiently.
- Ability to prioritize and re-prioritize in an ever-changing environment without sacrificing quality, delivery or cost efficiency. Must be multitask oriented and able to function in a constantly changing environment.
- Ability to work with others or independently on routine tasks, to follow written and oral instructions, referring special problems or unusual situations to the appropriate supervisor.
- Ability to maintain confidentiality of patient and financial records.
- Ability to provide and promote professional, efficient and congenial customer service through all communication and interaction with patients, customers and co-workers.
- Maintains an optimal balance between exceptional customer service delivery and the strategic plans of Summa Health System.
- Population-Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. Must interact with patients, families and other customers with courtesy, tact and discretion. Ability to interact with individuals from any social, economic and cultural status.
$19.35/hr - $23.22/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.