Financial Counselor - Healthcare jobs in Sioux City, IA

Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Financial Counselor
  • Faith Regional Health Services
  • Norfolk, NE FULL_TIME
  • Work Status Details : Full Time | 80.00 Hours Every Two Weeks
    Exempt from Overtime : Non-Exempt
    Shift Details : 0800-1630
    Department : Patient Experience | Reports To: Manager-Patient Financial Services-PT Experience


    The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

    Summary:

    The Financial Counselor is responsible for working with patients to ensure the hospital receives maximum payment for all services rendered, while assisting the patients with any and all payment options and avenues for financial assistance available to them.

    In addition, the Financial Counselor will be responsible for providing accurate estimates for upcoming services and itemized statements when requested. Discuss and attempt to collect or arrange for collection of all self-pay balances; identify candidates who may qualify for assistance through the hospital sponsored financial assistance (charity care) program; review aged self-pay accounts and perform general collection duties as assigned by the supervisor; act as a liaison between early-out vendor and collection agency vendors to process accounts to bad debt.

    The Financial Counselor works closely with Pre-Registration, Registration, and the Business Office to ensure the completion of all billing and collection processes; promotes early payment of patient owed balances. Must be willing and able to work in a rapidly changing environment. Requires calm rational thinking to meet the customer demands and facility's deadlines. Exposure to numerous personality types requires sensitivity and conflict resolution skills. Team environment requires total participation by all team members at all times. Demonstrates flexibility, dedication to team involvement, and have solid communication skills.

    The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.


    Responsibilities:

    Essential Job Duties and Responsibilities:

    • Responsible for meeting with patients, via phone or in person, to discuss and address all concerns related to financial counseling, charges, remaining patient balances, and/or concerns regarding their visit.
    • Acts as a liaison between the patient and other departments of the hospital. Refers concerns regarding patient care to the Director of Service Excellence via the facility reporting system.
    • Refers all other concerns they are unable to resolve to the Supervisor of Registration.
    • Responsible for meeting with all self-pay patients admitted to FRHS. Meetings will take place in the patient’s room following their admission.
    • Responsible for contacting all pre-registered self-pay, OB, and high dollar deductible patients to discuss and define an acceptable payment plan prior to the patient’s admission.
    • Must demonstrate appropriate knowledge of Medicare, Medicaid, Commercial and third-party liability insurance coverage in order to properly assist patients and other billing staff in identifying all other sources of payment prior to assistance being granted.
    • Refers self-pay patients to our in-house government eligibility representative in order to discuss Medicaid and other federal, state, and/or local government sources prior to determining eligibility for hospital sponsored financial assistance (charity care) program.
    • Create estimates for services and determine/calculate patient portion balances. Discusses and finalizes the method in which the balance will be resolved within guidelines of current organizational policies.
    • Reviews the details of the bank loan program and assists them with the required paperwork. Gathers all required information, obtains all required signatures, and processes the bank loan application in accordance with banking policies and requirements.
    • Immediately creates a Financial Assistance Tracker within the EHR when a new application is received. Reviews, requests additional information/documentation, monitors, and processes the application for each patient assigned to them within the timelines set forth in the hospital’s policy.
    • Uses patient information and hospital guidelines to calculate the amount of charity care the patient is eligible for. Forwards financial applications to the Registration Supervisor for review. Notifies patient of charity approval and/or denial by letter within the allotted time set forth in the hospital’s policy.
    • Works directly with Registration, Central Scheduling, Business Office, and other personnel on additional duties that may be required in order ensure the timely, appropriate collection of all balances due to FRHS.
    • Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility.

    Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Other information:

    Job Requirements:

    The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

    EDUCATION:

    • GED or High School Diploma preferred.
    • Associate Degree preferred.

    Previous Experience Requirements:

    EXPERIENCE:

    • 2-3 years of previous healthcare experience preferred.
    • 2-3 years of previous customer service-related experience required.

    Skills/Knowledge Requirements:

    SKILLS:

    • Language Skills – Ability to read, write, speak, and understand the English language required.
    • Language Skills – Ability to read, write, speak, and understand the Spanish language preferred.

    KNOWLEDGE:

    • Strong understanding of Microsoft Word, Excel, and PowerPoint required.
    • Understanding of the revenue cycle including insurance payers, billing, and collections required.



    Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

  • 9 Days Ago

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Financial Aid Counselor
  • BUENA VISTA UNIVERSITY
  • STORM LAKE, IA FULL_TIME
  • Buena Vista University is seeking a personable and organized individual for the Financial Aid Counselor position. This position facilitates daily business operations for the Financial Aid Office and s...
  • 16 Days Ago

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Financial Counselor - Full Time
  • Horn Memorial Hospital
  • Grove, IA FULL_TIME
  • Hiring a full time Financial Counselor. Hours are Monday through Friday, daytime hours. Key Responsibilities: Maintains detailed information on actions taken to collect accounts. Continually reviews p...
  • 1 Month Ago

1
Financial Analyst
  • 1st Financial Bank USA
  • Dakota, SD FULL_TIME
  • 1st Financial Bank USA (1FBUSA), focuses on establishing and maintaining credit card relationships on a nationwide basis to the U.S. college and graduate student market and is currently hiring for a F...
  • 5 Days Ago

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Counselor
  • Dakota Psychological Services
  • Hartington, SD FULL_TIME
  • Counselor Position at Dakota Psychological Services Join Our Team as a Counselor at Dakota Psychological Services in Sioux Falls, SD! Dakota Psychological Services LLC is a Forensic practice in Sioux ...
  • 8 Days Ago

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Counselor
  • Dakota Psychological Services
  • Vermillion, SD FULL_TIME
  • Counselor Position at Dakota Psychological Services Join Our Team as a Counselor at Dakota Psychological Services in Sioux Falls, SD! Dakota Psychological Services LLC is a Forensic practice in Sioux ...
  • 8 Days Ago

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0 Financial Counselor - Healthcare jobs found in Sioux City, IA area

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Financial Sales - Own a Franchise
  • Williamsonheckt
  • Sioux City, IA
  • Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professional...
  • 3/29/2024 12:00:00 AM

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Patient Access Representative PRN
  • Trinity Health
  • Sioux City, IA
  • Employment Type: Part timeShift: Description: The Patient Access Representative greets patients/family members and obtai...
  • 3/29/2024 12:00:00 AM

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Clinical Nurse
  • Department of Defense
  • Sioux City, IA
  • Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. This position will su...
  • 3/27/2024 12:00:00 AM

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Commercial Sales Manager
  • AutoZone, Inc.
  • Sioux City, IA
  • The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM dev...
  • 3/26/2024 12:00:00 AM

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Pathologists' Assistant
  • UnityPoint Health
  • Sioux City, IA
  • Overview: UnityPoint St Luke's Hospital Full-Time Days M-F 8am-4:30pm The Pathologists' Assistant is an allied health pr...
  • 3/26/2024 12:00:00 AM

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Behavioral Health Community Health Worker
  • Winnebago Comprehensive Healthcare System
  • Winnebago, NE
  • Job Details Job Location Winnebago Public Health Department - Winnebago, NE Position Type Full Time Description Job Purp...
  • 3/26/2024 12:00:00 AM

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Financial Advisor
  • Prudential Advisors
  • Vermillion, SD
  • Prudential Advisors is looking for an experienced financial professional in the Vermillion area who is interested in wor...
  • 3/25/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Vermillion, SD
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 2/20/2024 12:00:00 AM

Sioux City (/suː/) is a city in Woodbury and Plymouth counties in the northwestern part of the U.S. state of Iowa. The population was 82,684 in the 2010 census, which makes it the fourth largest city in Iowa. The bulk of the city is in Woodbury County, of which it is the county seat, though a small portion is in Plymouth County. Sioux City is located at the navigational head of the Missouri River. The city is home to several cultural points of interest including the Sioux City Public Museum, Sioux City Art Center and Sergeant Floyd Monument, which is a National Historic Landmark. The city is ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$33,902 to $42,351
Sioux City, Iowa area prices
were up 0.8% from a year ago

Financial Counselor - Healthcare in Medford, OR
When you get the chance to familiarize yourself with the healthcare job description of financial counselors, you will learn that they are working professionals that go over insurances and the cost of procedures before admitting patients to the hospital.
December 07, 2019
Financial Counselor - Healthcare in Cedar Rapids, IA
If payments are rendered in cash, financial counselors also work in collecting payments and updating the bill records of patients.
January 10, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019