Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
SUMMARY OF POSITION: The Financial Aid Counselor will, through a courteous, helpful, unbiased, and professional manner, serve students, staff, parents and community members through Student Financial Aid, working on a broad array of student service issues, including: student accounts, financial aid, loans, SC state aid programs, payment plans, orientation, admissions and registration. The Financial Aid Counselor works with prospects, students and families to navigate the financial aid process each year from application to awarding to counseling and on financial literacy. The Financial Aid Counselor works directly with the Associate Director of Student Financial Services to provide support with office operations, policy and procedure development, preparing reports, attending meetings, seminars, conferences, and other assigned by the Associate Director of Student Financial Services or the Associate Vice President for Student Financial Services.
The Financial Aid Counselor will perform such duties such as verification of Title IV recipient eligibility, Federal, Federal Direct Loan Administration, , SC Commission for the Blind program administration, and SC Vocational Rehabilitation program administration. The Financial Aid Counselor must remain up-to-date on federal and state regulations to ensure compliance and must be able to communicate well with students, faculty and staff, and outside agencies. The Financial Aid Counselor must be able to organize, control and follow through on major projects. Excellent computer skills are required and the candidate must perform complex computer operations and write reports. Oral and written communication skills are necessary
Coordination of the University's Student Employment Program (10%) - Essential
Supervision of Student Financial Services Student Employees (5%) - Essential
Coordinate Vocational Rehabilitation and SC School for the Deaf and Blind Programs (5%) - Marginal
Coordinate Alternative Loan Programs (10%) - Essential
Perform all duties related to the SC State Financial Aid Programs (25%) - Essential
Performs all duties related to the administration of the Federal Direct Loan Program (23%) - Essential - to include:
Perform Financial Aid Verification (10%) - Essential
Backup NelNet Payment Plan Processing (10%) - Essential
Special projects and support work as assigned by the Associate Vice President for Student Financial Services and/or Associate Director of Student Financial Services (2%) - Marginal
Minimum qualifications:
Preferred Qualifications:
Knowledge/Skills/Abilities
GUIDELINES AND SUPERVISION: The Student Financial Services Clerk/Cash receipts works under the direct supervision of the Associate Director of Student Financial Services. The Clerk works closely with the financial services times but at times will work independently as this position supports students and student questions. The collaborative setting encourages suggestions and input in processes.
Work Schedule:
Monday through Thursday-8:00m.-5:00p.m.
Friday- 8:00 a.m. - 1:00 p.m.
Licenses: Valid SC Driver's License
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
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