All employees of Spartanburg Methodist College are entrusted with assisting the College to achieve its mission and vision. Achievement, integrity, and service are the guiding principles in pursuit of our vision.
__________________________________________________________________________________________
Job Summary:
The Associate Director of Financial Aid is involved in all aspects of financial aid administration, including but not limited to maintaining the student information system, CRM, and forms; counseling of students and families, need analysis, processing of applications, verification, and packaging federal, state, and institutional aid. Must possess a working knowledge of financial aid regulations and industry practices, particularly regarding federal and state programs. Must be proficient in Excel to do monthly aid reconciliation and reporting. Required to do the job well and with enthusiasm while working individually or as part of the enrollment team. A commitment to excellence is expected.
Areas of Responsibility:
- Assist the Director of Financial Aid & Enrollment services with the maintenance of the student information system (Ellucian Colleague).
- Assists with financial aid communication plan for all students.
- Performs federal and state aid reconciliation, analysis, and reporting.
- Assists with the state reporting to the Commission on Higher Education, South Carolina Tuition Grant Commission, and other parties.
- Assists with form and document creation, maintenance, and evaluation in Dynamic Forms.
- Primary contact for transcript evaluation for Transfer students to determine LIFE scholarship eligibility.
- Processes documents needed to complete student financial aid files, tracks submission of materials and notifies students of missing documentation.
- Audits and adjusts financial aid awards for students according to federal, state, and institutional guidelines.
- Educates students on their rights and responsibilities when borrowing through a federal loan program.
- Provides timely and accurate responses to phone and online inquiries from students.
- Participates in annual training and maintains memberships in professional organizations.
- Other duties as assigned.
Skills, Knowledge and Abilities:
- Excellent organizational skills, attention to detail and efficiency in recordkeeping.
- Ability to work well with individuals with diverse backgrounds.
- Ability to communicate effectively both verbally and in writing.
- Ability to establish positive working relationships with members of the college community and members of the public.
- Ability to work independently to perform assigned tasks.
- Advanced proficiency with Microsoft Office suite, especially Excel
- Preferred experience with Ellucian Colleague and/or Technolutions Slate
- Preferred experience with Department of Education software and sites such as EDconnect, COD, FAA Access to CPS online and NSLDS.
- Willingness to work evening hours and weekends as needed.
Working Conditions:
The work is normally performed in an office environment which, at times, will require significant contact with students and family members. The work may include occasional public presentations both on and off campus.
Physical Requirements:
- Manual and physical dexterity and visual acuity needed to operate a computer keyboard and handle paper documents.
- Sufficient near vision acuity to read information appearing on a computer display screen, in hand-written form, and printed on paper.
- Adequate hearing and verbal abilities to communicate effectively in person and by telephone.
Education and Experience:
- Bachelor’s degree is required.
- SQL or other database knowledge is preferred.
- Minimum of one (1) to three (3) years of experience in higher education is preferred.
Director of Financial Aid
I have received, reviewed, and fully understand the position of Assistant Director of Financial Aid – Operations.
__________________________________________________________ ________________________________________________
Employee Signature Date
_______________________________________________________________________________________________________________________________________
Spartanburg Methodist College does not discriminate on the basis of race, color, creed, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation or any legally protected status in any personnel action regarding the recruiting, hiring, and promotion of faculty and staff members.
This job description provides a representative summary of the nature and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities which may be modified at any time. The job description is not intended to imply or to create a contract of employment.
_______________________________________________________________________________________________________________________________________
REV DATE: September 15, 2023