Financial Systems Manager jobs in Omaha, NE

We are excited to bring on a Manager, Claims to our Supplemental Health Claims Department to work from a remote location and/or one of offices in May 2024.

Over the past few years, Lincoln’s Workplace Solutions - Group Protection Business has grown and we are looking to support that growth within the Supplemental Health Claims Department! We are excited for the opportunity to expand our dynamic team and hire in this role.

As a Manager, Supplemental Health Claims, you will be leading a team whose primary responsibility is reviewing, analyzing and accurately processing Hospital Indemnity, Critical Illness and Accident claims. You will ensure that your team has the training and resources necessary to successfully achieve their objectives. You will monitor workloads by providing a daily snapshot of the claims backlog and ensuring that claims are being handled within our turn-around time expectations. You will partner closely with appropriate stakeholders to facilitate the claims process for the best possible outcomes for our claimants. Our team is highly collaborative, and we want you to grow as you help your team serve our customers and clients each day.

• Making a Difference – By effectively managing the Supplemental Health claims department (Hospital Indemnity, Critical Illness and Accident Claims) and organizing your top priorities to ultimately help the Examiners reach their goals.
• Have an Impact – Through developing and implementing comprehensive training and support programs you will create an environment where your Examiners thrive.
• Be an Expert – By using your Claims and Leadership Expertise and analytical skills, you will assist the Claims Examiners in providing a recommendable customer experience to our claimants.
• Partner and Collaborate - Utilizing your expertise, you will collaborate and connect daily with Claims Examiners, managers, consultants to review medical documentation to derive appropriate claims outcomes.
• Engagement and Success – Serve as a leading example of team centered culture by positively providing support and engaging with your team to boost and maintain a high morale.
• Communicate Effectively - Able to efficiently articulate your opinion and communicate with a varied audience. Professionally use email, telephone, and written correspondence.