Flight Scheduler coordinates aircraft schedules according to crew availability, mechanical requirements, weather, customs requests, and government regulations. Advises the appropriate personnel of potential delays or cancellations. Being a Flight Scheduler may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a Flight Scheduler typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is a full-time position with opportunities for growth and development.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Assist customers with product inquiries, order placement, and issue resolution
- Provide accurate information regarding product features, pricing, and promotions
- Upsell additional products or services to maximize sales opportunities
- Communicate effectively in both and English to assist bilingual customers
- Maintain customer records by updating account information and order details
- Analyze customer needs and recommend appropriate solutions
- Follow up with customers to ensure their concerns are resolved in a timely manner
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or sales is preferred
- Excellent phone etiquette and strong communication skills
- Bilingual proficiency in Spanish and English is required
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Strong problem-solving skills and the ability to analyze customer needs
- Proficient in using computer systems and navigating various software applications
At our company, we value our employees and offer competitive benefits including health insurance, paid time off, and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you!
Please note that all positions at our company are paid positions.
Job Type: Full-time
Pay: $16.85 - $20.00 per hour
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Work Location: In person
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