Floor Operations Manager oversees the execution of securities orders on the floor of the exchange. Researches and resolves problems that occur during the trading process. Being a Floor Operations Manager monitors business volume and ensures timely processing of orders. May be responsible for the profitability of the floor brokers. Additionally, Floor Operations Manager requires a bachelor's degree in area of specialty. Typically reports to a top management. The Floor Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Floor Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
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The Ithaca Beer Company is currently seeking to fill multiple Floor Manager positions, at both the Ithaca Beer Taproom and our newly announced Collegetown location. The Ithaca Beer Taproom is a farm-to-table restaurant featuring chef-inspired dishes sourced from regional purveyors and growers as well as from our on-site farm. We feature a seasonal, large outdoor seating patio and Beer Garden with separate kitchen and menu. The menus are designed to highlight Ithaca Beer's national award-winning crafted ales, brewed, and bottled on site. We are a high-volume restaurant with a focus on service in a casual environment.
Our ideal candidate has both the ability and desire to drive superior guest service, is accountable and adaptable, has a strong attention to detail and a passion for quality beer and food. If hosting a dinner party where everyone leaves feeling like they just ate at their family home is your idea of a good time, then you are who we are looking for.
Typical duties:
· Enhance guest experience both directly and indirectly.
· Handle general oversight and direction of team members including scheduling.
· Assist in the training of new staff and continued training of existing staff according to Ithaca Beer Co. standards.
· Identify and implement efficiencies that will have positive impacts on guests, staff, and/or the overall business.
· Enforce policies consistently and fairly, with sound judgment and discretion.
· Maintain balance between staff needed to uphold our service standards and the minimum staff needed to keep the tip pool at a level that promotes staff retention.
· Opening and closing responsibilities.
· Other duties as assigned by management.
Requirements
Experience:
· 2 years’ experience in a management position within a restaurant, tasting room or event center.
· Cash handling and daily reconciliation
· Familiarity with POS systems including programing and basic level troubleshooting. Arryved is a plus.
· Basic understanding of Microsoft Office programs including Excel, Word, and Outlook.
· Be able to lift 50lbs and able to stand for long periods of time.
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