Floor Operations Manager jobs in Queens Village, NY

Floor Operations Manager oversees the execution of securities orders on the floor of the exchange. Researches and resolves problems that occur during the trading process. Being a Floor Operations Manager monitors business volume and ensures timely processing of orders. May be responsible for the profitability of the floor brokers. Additionally, Floor Operations Manager requires a bachelor's degree in area of specialty. Typically reports to a top management. The Floor Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Floor Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Floor Manager Players Club
  • Resorts World New York
  • Jamaica, NY FULL_TIME
  • Job Description

    The Player Club Floor Manager is responsible for assigning work and responsibilities, directing employees, scheduling and training to endure that the work group operates at maximum efficiency. Participates in the employee selection process hiring interviewing and recommending that candidates are hired. Set performance standards for tasks, jobs and roles of their employees. Align individual performance expectations with organizational goals. Disciplines employees and issues corrective actions. Supervise personnel in the Player’s Club, PBX and Bus reception areas of the property. Ensure guests are receiving optimal levels of service and coach team members as needed. Assist with conflict resolution for guests. Assist as needed on the front line to expedite service.

    Essential Duties

    • Maintain an optimal level of guest service in all operational areas.
    • Schedule, supervise, direct, train, counsel and evaluate staff.
    • Keep assigned areas orderly, neat and stocked. Assure effective management of operational areas and the training and development of a professional staff so that an optimal level of customer service is delivered to guests while being mindful of operational cost controls.
    • Assist with the management of guest inquiries to ensure timely responses.
    • Work with other departments to ensure guest issues are resolved.
    • Assist in monitoring of guest communications to ensure accuracy in content and message delivery.
    • Ensure adherence and compliance with all department and company policies, procedures, internal controls and government regulations.
    • Adhere to the guest service standards of the Company.
    • Keep all work area(s) clean and participating in an overall floor cleanliness program. Attend periodic meetings and training sessions.
    • Ensure employees are trained to work safely and efficiently within current regulatory guidelines
    • Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs
    • Prepare, maintain, and submit essential paperwork and reports
    • Ensure guests are being provided with superior customer service.
    • Research and investigate incidents documenting findings in professional manner.
    • Arrange and participate in meetings, conferences, and project team activities.
    • Demonstrate outstanding customer and employee relations at all times.
    • Perform other duties as assigned.

    Job Requirements:

    To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical and Mental Demands:

    The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

    Language Skills:

    Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

    Mathematical Skills & Reasoning Ability:

    Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Must have the ability to maintain discretion and confidentiality

    Ability to analyze situations in a calm and rational manner and render an appropriate decision.

    Work Environment:

    The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The noise level in the work environment is typically moderate. When on the casino, kitchen, restaurant or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
    • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.

    Work/Educational Experience

    • Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
    • Bachelor’s Degree in Hospitality or closely related field AND three (3) years’ experience in a Management position
      • OR Seven (7) years’ experience in a Management position
      • OR Five (5) years’ experience in a Management position within Resorts World

    Salary Range: $63.400 - $82,500

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 12 Days Ago

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Floor Manager Players Club
  • Resorts World NYC
  • Jamaica, NY FULL_TIME
  • Job Description The Player Club Floor Manager is responsible for assigning work and responsibilities, directing employees, scheduling and training to endure that the work group operates at maximum eff...
  • 12 Days Ago

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Operations Manager
  • Hertz Local Edition
  • Flushing, NY FULL_TIME
  • Wage: $66,000/yr Job Description: The Operations Manager helps to provide overall leadership to non-exempt airport employees. This includes responsibility for overall operating performance, customer s...
  • 21 Days Ago

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Operations Manager
  • DO & CO - New York Catering, Inc.
  • Queens, NY FULL_TIME
  • We have an incredible opportunity for a dynamic, energetic, and eager Operations Manager in Jamaica, NY JFK unit. About DO & CO: We have a passion for hospitality culinary delights on every banquet fl...
  • 10 Days Ago

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Operations Manager
  • JLL
  • Flushing, NY FULL_TIME
  • Location: New York, NY (LaGuardia Airport)Responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of Jon...
  • 1 Month Ago

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Duty Manager/Operations Manager
  • dnata
  • JAMAICA, NY FULL_TIME
  • Overview dnata is hiring a Duty Manager / Operations Manager at JFK Airport! Salary $60,000-$70,000 Based on Experience * 401(K), paid training, Paid PTO, Competitive benefits * We are “Reconnecting a...
  • 19 Days Ago

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0 Floor Operations Manager jobs found in Queens Village, NY area

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Operations Manager
  • CVS Health
  • Freeport, NY
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • BakeMark
  • Maspeth, NY
  • Job Description Job Description BakeMark has an immediate job opening for Operations Manager! With over 100 years of ser...
  • 3/28/2024 12:00:00 AM

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Operation manager
  • CVS Health
  • New York, NY
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Multi-Diagnostic Services, Inc.
  • Jamaica, NY
  • Job Description Job Description We are a lean size medical imaging service provider located in Queens, NY. The company s...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Express Employment Professionals Elizabeth-Union NJ
  • Cranford, NJ
  • Job Description Job Description We have the job for you! An opportunity you can't resist We are looking for an energetic...
  • 3/26/2024 12:00:00 AM

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Operations Manager
  • Avangard Global Homes
  • Floral Park, NY
  • Job Description Job Description Key Responsibilities: 1. Administrative Management: - Manage office operations, includin...
  • 3/25/2024 12:00:00 AM

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Operations Manager
  • CVS Health
  • New York, NY
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/25/2024 12:00:00 AM

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Operations Manager
  • Petco
  • Oceanside, NY
  • Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
  • 3/25/2024 12:00:00 AM

Queens Village is a mostly residential middle class neighborhood in the eastern part of the New York City borough of Queens. The Queens Village Post Office serves the ZIP codes of 11427 (Hollis Hills and Bellaire), 11428 (central Queens Village), and 11429 (Southern Queens Village south of the LIRR Main Line). The neighborhood is part of Queens Community Board 13. Shopping in the community is located along Braddock Avenue, Hillside Avenue, Hempstead Avenue, and Jamaica Avenue (NY 25), as well as on Springfield Boulevard. Located just east of Queens Village, in Nassau County, is the Belmont Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Floor Operations Manager jobs
$189,897 to $353,932
Queens Village, New York area prices
were up 1.5% from a year ago

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PT - Field Operations Manager - LicensedJob DescriptionWe are seeking a hard-working, innovative, detail-oriented and creative team player to join ou….
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Apart from it, the responsibility is more on the profitability of many floor brokers.
January 28, 2020