Floor Operations Manager jobs in Santa Barbara, CA

Responsibilities:

- Oversee and manage the daily operations of the floor, ensuring smooth and efficient service

- Train and supervise floor staff, providing guidance and support as needed

- Monitor customer satisfaction and address any issues or concerns in a timely manner

- Collaborate with the kitchen team to ensure timely delivery of food and beverages

- Maintain cleanliness and organization of the dining area, ensuring a pleasant environment for guests

- Handle cash transactions and manage POS system (Revel) accurately

- Conduct interviews and assist in the hiring process for new floor staff members

- Implement and enforce company policies and procedures to maintain a high standard of service

- Collaborate with management to develop strategies for improving customer experience

Requirements:

- Previous experience in hotel, hospitality, or food service management is preferred

- Strong knowledge of wines

- Excellent communication and interpersonal skills for effective team management

- Ability to handle cash transactions accurately and efficiently

- Proficient in using POS systems and other restaurant management software

- Strong organizational skills with the ability to multitask in a fast-paced environment

- Ability to work flexible hours, including evenings, weekends, and holidays as needed

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Santa Barbara, CA 93108: Relocate before starting work (Required)

Work Location: In person