The Hampton Virginia Aquaplex is currently accepting applications for Food & Beverage Manager. The primary functions of the Food & Beverage Manager are to drive revenue, manage costs, and provide a great experience to guests. The position manages all facets of the Food & Beverage experience including guest facing positions, kitchen positions, and catering orders. The Food & Beverage Manager works under the guidance of the Regional Food & Beverage Director but is supervised and evaluated by the property General Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Hire, train and evaluate staff
Drive growth of food and beverage department NOI
Budget and monitor weekly food and labor costs
Monitor quality control
Monitor sales
Generate daily and monthly financial and inventory reports
Manage inventory and order kitchen supplies as necessary
Process payments and inventory through POS System
Research new food and beverage products for best guest service as well as cost control
Create new menu options and marketing ideas
Manage supply invoices
Meet with food vendors and make decisions on products
Communicate with sales representatives and suppliers
Inspect equipment and food deliveries
Evaluate health and safety practices
Handle customer complaints and suggestions
Organize and manage special events catering
Coordinate with other HVA managers for F&B overlap
Lead F&B team in coordination to HVA goals
REQUIREMENTS
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Detail oriented and organized
Plan, execute and evaluate a fast-paced environment
Work well under pressure and be decisive
Must be able to work well in a group setting
Must have strong mathematical skills
Must be able to work irregular shifts to include days, nights, weekends and holidays as needed
Must be at least twenty-one (21) years old
Complete special projects and daily assignments as directed by General Manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associate degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents in English. Ability to write routine reports and correspondence in English. Ability to speak effectively before groups of customers or employees of the organization. Language skills in addition to English is highly desired
Mathematical Skills: Ability to maintain auditable records for the Food & Beverage department using generally accepted accounting practices and/or standards.
Reasoning Ability: Ability to de-escalate highly emotional situations and resolve situations to the benefit of the company and the guest.
Computer Skills: To perform this job successfully, an individual must have working knowledge of Google Suite, as well as Food & Beverage Inventory and Point of Sale software (i.e. – Micros, Clover, etc.) Experience using UKG Ready is preferred.
Certificates, Licenses, Registrations: To perform this job successfully, an individual must possess the following:
Must possess (or acquire within 3 months of hire) Food Service Manager Certification
Food Handlers Certification (within 60 days of employment)
ABC Management License (within 60 days of employment)
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing:
Constantly (>66%)
Sitting:
Occasionally (<33%)
Walking/Running:
Occasionally (<33%)
Bending/stooping:
Occasionally (<33%)
Reaching/twisting:
Occasionally (<33%)
Lifting/pushing/pulling:
Occasionally (up to 25 lbs) (<33%)
Hearing:
Constantly (>66%)
Talking/shouting:
Constantly (>66%)
Seeing:
Constantly
(>66%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this Job, the employee is occasionally exposed to extreme cold (non-weather, e.g. walk-in chillers and freezers) and extreme heat (non-weather, e.g. commercial food preparation kitchens).
The noise level in the work environment is usually moderate to loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.