Food Server - Institution jobs in Springfield, MA

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Food Server for TAP Sports Bar, you will be responsible for setting the stage for an excellent guest experience by taking and delivering customer orders, maintaining tables, guest satisfaction and finalizing checks. The food server is also responsible for performing side work and general cleaning of assigned stations. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Greet guests in a positive, friendly manner and make them feel welcome
• Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages
• Maintain table cleanliness utilizing a silent service approach
• Itemize bills correctly and efficiently secure payment
• Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations
• Anticipate the guests’ needs and respond appropriately with a sense of urgency
• Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

THE IDEAL CANDIDATE:

• Takes pride in their work
• Describes themselves as detail-oriented
• Enjoys helping others and likes to make a good impression
• Can handle multiple tasks at one time
• Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
• Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
• Knowledge of health, safety and sanitation regulations
• Knowledgeable of computers and Point of Sale (POS) systems
• Able to effectively communicate in English, in both written and verbal forms
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!