Food Services Director - Higher Ed. directs and oversees all aspects of institutional food service and resources. Develops and maintains food service policies for all dining halls. Being a Food Services Director - Higher Ed. manages work schedules to ensure appropriate staffing levels and is responsible for purchasing supplies. May also plan and coordinate special theme events. Additionally, Food Services Director - Higher Ed. typically requires a bachelor's degree. Typically reports to a senior institutional officer. The Food Services Director - Higher Ed. typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Food Services Director - Higher Ed. typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Customer Service Associate
Wyncote, PA
Job Overview
Responsible for delivering exceptional customer service while utilizing any of the following:
Administrative, Sales, Basic Financial, and Computer Literate and IT abilities
This role involves interacting with customers to address inquiries, resolve issues, and promote products or services.
Key Responsibilities
● Provide prompt and courteous customer support via various channels, including phone, email, and chat.
● Address customer inquiries, resolve issues, and ensure customer satisfaction.
● Collaborate with the sales team to share insights and feedback from customer interactions.
● Educate customers on relevant financial solutions and benefits.
● Navigate and utilize various computer systems, software, and tools to assist customers effectively.
● Clearly and concisely communicate information to customers.
● Analyze and resolve customer issues promptly and effectively.
Qualifications
● Bachelor's Degree ( or in process)
● Proven experience in customer service and sales roles.
● Understanding of basic financial products and services
● Proficient in computer skills, including familiarity with CRM systems and financial software.
● Excellent communication and interpersonal skills.
● Detail-oriented and organized.
● Adaptability to learn and navigate systems and changing environments
Job Type: Full-time
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person