Food and Beverage Cashier - Casino jobs in New Mexico

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Essential Duties & Responsibilities:

• In friendly manner perform duties such as but not limited to: Communicate special menu items or specials to customers, take orders to customer specifications; cook/prepare food orders; deliver food/drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee; maintain cleanliness (e.g., clean service/dining areas, etc.).
• Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety & Sanitation guidelines and the HACCP System.
• Ensure that product quality standards are met through proper food preparation and prepare food products to proper specifications.
• Operate a point of sale system/cash register without variance (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies).
• Ability to follow directions and perform work independently
• Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.
• Promote brands/products to increase sales.

• Act with urgency at all times to minimize wait times; maintains a quick and purposeful pace.

• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

• Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.

• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Perform additional duties and responsibilities as necessary or assigned.