Food and Beverage Cashier Shift Supervisor -Casino supervises a shift of food and beverage cashiers who process guest bills. Oversees reconciliation and balancing of cashier banks and accounts for cash variances. Being a Food and Beverage Cashier Shift Supervisor -Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Food and Beverage Cashier Shift Supervisor -Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Food and Beverage Cashier Shift Supervisor -Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
PURPOSE OF POSITON
To ensure effective and efficient service in the food outlets. Provide support during peak business hours including but not limited to; giving breaks to employees, serving guests, clearing and setting tables. Prepares food and liquor orders, maintains a monthly inventory record, conducts interviews, writes evaluations and is involved in the coaching and discipline process with employees.
REPORTING RELATIONSHIPS
Reports Directly to: F&B Manager
Directly Supervises: Front of the House Employees
Other Important Contacts: General Manager, Operations Manager, Department Managers, Kitchen Manager, Guests, all Employees.
DUTIES AND RESPONSIBILITIES
INDIAN PREFERENCE
It is the policy of the Nooksack Northwood Casino, in accordance with U.S. federal law, and as an Indian-owned business, to grant preference to qualified and enrolled Nooksack Indian Tribal members, those who have close social and economic ties to Nooksack Tribal members, and other qualified (enrolled) Native Americans with the scope of the law.
QUALIFICATIONS
Required:
1. Demonstrated successful experience in the food and beverage industry.
2. Minimum 2 years of directly related experience.
3. Previous Supervisory experience.
Preferred:
1. Previous casino experience.
CERTIFICATIONS/LICENSING
1. Must be able to obtain and maintain a valid Nooksack Tribal Gaming
2. Agency and Class III Washington State Gaming License.
3. Must be at least 21 years of age.
4. Obtain a Class 12 Washington State Alcohol server’s permit.
5. Obtain and maintain Gaming TIPS certification
6. Obtain and maintain a Washington State Food Handler’s permit
7. Attend Nooksack Northwood Casino’s New Hire Orientation within two weeks of employment
WORKING CONDITIONS
PHYSICAL DEMANDS
A. Must be able to lift up to 25 lbs.
B. Must be able to stand and walk for extended periods of time
C. Must be able to push, pull, bend, stoop and squat.
KNOWLEDGE, SKILLS AND ABILITIES
A. Knowledge of Washington State Liquor laws
B. Knowledge of Washington State Food handler laws.
C. Knowledge of wine, beer, and spirits
D. Knowledge of rotating menus and buffet items
E. Excellent communication skills
F. Demonstrated positive customer service skills
G. Ability to work any shifts including days, swing, graveyard and weekends and holidays.
H. Ability to multi-task
I. Basic computer skills
J. Ability to work closely with other casino operating departments
K. Conflict resolution skills
L. Ability to read, write, speak and understand English.
PLEASE NOTE
The list of duties and responsibilities, requirements and licenses are not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.
Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the General Manager. At this time, the Supervisor or Manager should be able to describe, in detail, to the General Manager, the Essential Functions of the job involved in the request.
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