Food and Beverage Cashier Shift Supervisor -Casino jobs in Columbus, MS

• Ensure adherence to, standard operating procedures (SOP’s) and policies and procedures.
• Manage and monitor the operations of the assigned restaurant to ensure compliance with all standards and requirements established by the Director of Food and Beverage, health and regulatory agencies or standards and Resort policies or procedures. Oversee the service operations of the outlet by monitoring and instructing associates in the proper performance of their assigned job duties.
• Listen to, investigate and resolve guest complaints or issues with the assigned restaurant. Communicate and interact with other Restaurant Managers, Assistant Restaurant Managers, Food Shift Supervisors and associates as necessary.
• Assist in the formal training of all Food and Beverage associate. Assess associate needs based on observation.
• Inspect and monitor the cleanliness and appearance of the entire restaurant area and the assigned associates. Comply with all health codes, regulations and mandates.
• Know, understand and follow all established safety and approved work practices in completing the assigned tasks. Report any equipment malfunctions or room defects to the supervisor on duty or the Resort Safety Coordinator immediately.
• Track stock levels of commonly used items and assist in controlling the established par levels. Assist in conducting monthly inventories carried out on all departmental equipment stores, i.e., glasses, silverware, plates, mops, buckets, etc.
• Assist in meeting the expectations set forth in the department’s operating revenue and expense budgets as measured by profitability and attaining reasonable rates of return on investment of costs and expenses.
• Assist in attracting, developing, and retaining a high-caliber level of talent to work within the Resort’s Food and Beverage departments, as well as in other required roles.
• Contribute to developing new ideas, programs and offerings that will attract new guests and encourage previous guests to return to the Resort.
• Greet and communicate with guests in a friendly and courteous manner.
• Held accountable, to the highest degree, for the accuracy and thoroughness of department records and reports.
• Leads by setting a positive example to all associates.
• Responsible for maintaining a consistent, regular attendance record.

21 years of age or above

High School diploma or GED required. Two (2) years as a Food Shift Supervisor or previous management experience in a fast paced food and beverage outlet. Previous supervisory or management experience is preferred.

Must possess excellent communication and organizational skills. Must be computer-literate.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization.

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.