Food and Beverage Cashier Shift Supervisor -Casino jobs in Scranton, PA

Job Details

Essential Requirements:

To perform this job successfully, and individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must demonstrate leadership, fairness and sensibility to the customers and employees.
• Must possess ability to instill a sense of pride and personal responsibility in subordinate employees.

Education/Experience: 

• Must be a minimum of 18 years of age or older upon employment.
• Post Secondary education in related field.
• Previous customer service experience preferred.
• 6 years in the field of food and beverage.
• Minimum of 10 years of management experience.
• Must be able to evaluate statistical reports and other business reports.
• Knowledge of all phases of Food and Beverage administration, cost control, and familiarity of all beverage services is required.
• Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills.

Language Skills and Reasoning Ability:

• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must possess excellent communication skills.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  Must be able to work in an environment where smoking is permitted.

• Must be able to stand, walk, and move through all areas of the Food and Beverage department.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise levels increase to loud.

• Must be able to stand, walk and move through all areas of the property.
• Must be able to work nights, weekends and holidays.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations.

Other Skills/Abilities:

• Must be able to be approved for and maintain a PA Gaming license.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

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