Food and Beverage Controller - Casino jobs in Knoxville, TN

Summary

This is a unique opportunity to work outdoors close to some of the country s most popular national parks. The Food & Beverage Manager is responsible for all onsite food & beverage operations including, but not limited to, restaurant, bar, micro-market, and specialty coffee. The F&B Manager will forecast, plan, and manage all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Manager are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Food and Beverage Manager may serve as a Manager on Duty for the property and should be willing to learn and support all aspects of overall hospitality operation.

• Effective Communication
  
• Adaptagility
  
• Planning and Organizing
  
• Fostering Learning and Development
  
• Inspiring Others
  
• Decision Making
  
• Initiative
  

• Contribute to the development of the food and beverage menus
  
• Ensure all team members have required certifications for food and alcohol handling
  
• Able to travel for task force work at another location when requested
  
• Face challenges with resourcefulness and positive attitude
  
• Think critically to respond and react quickly to ever changing situations on property
  
• Establish and clearly communicate goals and expectations using strong interpersonal skills
  
• Professional in all internal and external communications
  
• Possess confidence in making decisions for health of the operation
  
• Resolve guest and team member issues quickly and efficiently
  
• Interview, hire, and execute performance reviews, coaching, and corrective action documents for team members
  
• Identify opportunities and create action plans to enhance and optimize food and beverage operation
  
• Able to run the department and work independently with minimal oversight
  
• Establish and maintain relationships with local businesses, vendors, and communities
  
• Be growth oriented
  
• Evaluate, develop, and report on NPS and eNPS action plans
  
• Monitor financial performance to drive business decisions
  
• Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement
  
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
  
• Create positive work environment that is guest-focused
  
• Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
  
• Collaborate with other members of camp management and the corporate team
  
• Prioritize tasks effectively
  
• Participate in camp level and company-wide meetings
  
• Submit high quality work products in a timely manner
  
• Promote company sustainability initiatives
  
• Other duties as assigned
  

• High School Diploma or GED
  
• 2 years of Food & Beverage Management experience in a fast-paced, results-driven environment, preferably in hotels or hospitality
  
• Previous culinary experience preferred
  
• Knowledge of federal food safety standards and current Food Safety Manager certification required
  
• Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets
  
• Able to consistently interact with a friendly, enthusiastic, positive attitude with guests and team members
  
• Willingness to assist in all roles to support the operation and supporting property General Manager Ex: working the line, processing guest transactions, work as MOD for property
  
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
  
• Willingness to travel to support in Task Force Roles as needed
  

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
  
• Able to stand and move for long periods of time
  
• Ability to lift 50lbs independently
  
• Stand and walk over slippery and/or uneven natural walking surfaces for periods of workday
  
• Bending and stooping often
  
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
  

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Company's health insurance plan
Flexible time off
401(K)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

About the Company:
Under Canvas Great Smoky Mountains