Food and Beverage Shift Manager - Casino jobs in Denver, CO

Privacy Notice for California Applicants and Employees

Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in.

We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.

Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of :

Collaborative Creativity : We believe the act of creating together amplifies possibilities.

Provocative Playfulness : We celebrate the unexpected because it is the doorway to discovery.

Outsiders Welcome : We are all outsiders at heart, and we create space for everyone to feel like they belong.

Authentic Compassion : We are "kind punks" - supportive to each other and standing up for what we believe in.

Audacious Courage : We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description :

Location : Denver, CO

Compensation : Compensation for candidates based in Colorado is $66,000-$89,000. This position is also eligible for a bonus of up to 5% of base salary.

Bonuses are not guaranteed and depend on the successful achievement of pre-determined company and individual performance goals.

The deadline for submitting applications for this position is April 28, 2024. Meow Wolf reserves the right to extend this deadline if needed.

As a leader in the Meow Wolf multiverse, the Food & Beverage Manager is responsible for the continuation of the Meow Wolf experience, transporting guests through a rotating menu of experiential food and drinks.

The Food & Beverage Manager is responsible for complete oversight of the daily operations of HELLODFOOD cafe and Sips (with a z) bar as well as the mobile bar program.

Reporting to the Director of Operations, the Food & Beverage Manager ensures the profitability of the above locations by effectively managing all business aspects such as : licensing, vendor relations, inventory, product selection and procurement, managing staffing, reconciling budgets, setting goals, and supporting special events.

How you will do it...

Manage labor, productivity, quality control, and safety measures as established and set for site

Carry out supervisory responsibilities in accordance with company policies and applicable laws

Determine product pricing and margins in alignment with budget or executing pricing strategy

Lead, develop, and manage a team that encourages elevated guest service with talent growth and development opportunities

Perform all job positions needed to operate a food and beverage location from bussing, serving, cash register, etc.

Ensure all licenses are current, including health, safety, and liquor

Initiate, encourage, and maintain internal and cross-departmental communication

Providing feedback and reviews for all food & beverage team; maintaining high-quality staff performance

Models and enforces proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance

Ensure staff complies with all food control and safety regulations

Directly support all site initiatives including, but not limited to, the role-playing element required of all staff members, when interacting with guests

Create initiatives that focus on the elements of our B Corp including recycling, composting, and community engagement

Plan and participate in promotional and special events as well as corporate events

Develop and maintain vendor and community relationships

Create, maintain, and communicate to all key parties the vendor supply calendar that aligns with the needs of the site for product inventory

Maintain inventory management records

Analyze sales trends and adjust product offerings accordingly

Analyze customer feedback and suggest ways to improve ratings specific to products

Actively listen to and resolve complaints

Work with the Scheduling Manager to ensure work centers are staffed efficiently and effectively

Set and maintain high standards of organization and cleanliness

Respond to injuries and emergencies appropriately

Collaborate with other team members to create and maintain a pleasant environment for guests

Perform all job positions needed to operate a bar from bussing, serving, cash register, etc.

Other duties as assigned

To be successful in this role...

Embrace and exemplify Meow Wolf Culture

Must be 21 years of age or older

Proven work experience as an F&B Manager, Bar Manager or similar role

Proven experience developing, managing, and achieving budgets

Extensive knowledge of liquor, bartending, and service protocols

Strong service skills and a welcoming demeanor required

Proven experience managing, developing, and leading a team

Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays

Communicate well with others to exchange information

Effectively delegate responsibilities and maximize resources

Strong understanding of business management and accounting principles

Develop, follow and enforce safety rules

Maintain composure in stressful situations

Adaptable to changes in a fast-paced work environment

It would be nice to have...

Prior work experience in a retail, museum, theme park, recreation facility, or other public space

Adult Child Infant CPR, AED, and First Aid certification

TIPS Certification

ServSafe Certification

Food Handler Safety Training Card

Prior experience with visual merchandising

Bilingual, especially but not limited to English and Spanish

Work environment & physical demands...

This position works in indoor settings with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines, and small and / or enclosed spaces.

When working in outdoor settings, the position is exposed to weather conditions and varied temperatures.

Physical Demands :

Moving in different positions to accomplish tasks in various environments, including tight spaces.

Remaining in a stationary position for prolonged periods.

Repeating motions that may include the wrists, hands, and / or fingers.

Positioning or moving objects up to 50 pounds.

All employees will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

This is a full-time position that works a flexible schedule including weekdays, weekends, evenings, and holidays.

You will get to know Meow Wolf by...

Exploring Meow Wolf Origins

Attending Immersiversity

Reviewing Meow Wolf's Employee Handbook

Attending departmental training

Shadowing experienced team members

Supervisory Responsibility :

This position does require supervisory responsibility.

Travel :

Travel is not required for this position.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

IMPACT : Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation.

As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION : Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS :

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families.

As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Medical Insurance options : PPO & HSA

Dental & Vision Insurance

401k Retirement Plan

Company Paid Life Insurance Policy & Long-Term Disability Coverage

Voluntary Short-term Disability & Critical Illness Policies

Company Paid Employee Assistance Program

Paid Parental Leave for 12 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com / careers for more information.

Last updated : 2024-04-22