Food and Beverage Shift Manager - Casino jobs in Gastonia, NC

Food and Beverage Shift Manager - Casino manages all food and beverage shift personnel. Monitors inventory levels and scheduling of employees. Being a Food and Beverage Shift Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Food and Beverage Shift Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Food and Beverage Shift Manager - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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FOOD AND BEVERAGE ASSISTANT MANAGER
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • TWO KINGS CASINO
    Job Description

    POSITION: Food & Beverage Assistant Manager

    SALARY: $45,742/yr. - $64,193 Based on Experience

    FLSA Status: Full-Time Exempt

    Description
    The F&B Assistant Manager is responsible for coordinating, supervising, and directing all aspects of one F&B operations, while
    maintaining a profitable F&B outlet and high-quality products and service levels. He/she is expected to market ideas to promote
    business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping
    quality consistently high. Ensure proper training and supervision of all personnel at the direction of F&B Manager, to deliver
    prompt, courteous service in a manner that complies with Two Kings Casino Food and Beverage standards and Company
    policies and procedures in all areas of operations related to guest service experience for all Outlets (includes full Casino Service
    Bars, Lobby Bar, Snack Bar, Restaurant, and EDR).

    Responsibilities:
    Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow
    employees.
    Oversee all aspects of the daily operation of the outlet.
    Supervise outlet personnel.
    Handle guest comments and complaints and ensure guest satisfaction.
    Work with F&B Supervisors, Leads and keep them informed of issues as they arise.
    Keep immediate Manager fully informed of all problems or matters requiring his/her attention.
    Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
    Prepare and submit required reports in a timely manner.
    Ensure preparation of required reports, including (but not limited to) payroll, revenue, and employee Schedules.
    o Assist with Attendance, check staff punctuality and document call off and tardiness.
    Monitor quality of service in F&B outlet.
    Assist in menu planning, preparation, and presentation.
    Check bar controls shot glass use, red lining, bottles totally empty.
    Ensure compliance with all local liquor laws, and health and sanitation regulations.
    o Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and
    control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar). Proper
    scheduling according to business demands, etc.
    Ensure compliance with SOPs in all F&B outlets.
    Ensure the training of employees on SOP’s and technical job tasks.
    Ensure compliance with requisition procedures.
    Assist in completing inventory process and ordering necessary items, spot check pars levels.
    o Order daily supplies.
    o Assist with deliveries, placing truck orders, checking in trucks.
    Be visible on the floor and assist staff as needed during peak period.
    Conduct staff performance reviews in accordance with Two Kings Casino standards.
    Understand, implement, and monitor Company promotions in outlet (if applicable), including food venues.
    Be involved in and/or conduct departmental training.
    Revised 2.15.23
    Assist with interview candidates for F&B positions and follow standards for hiring approvals.
    Ensure that pre-shift meeting conducted with F&B team members daily for all shifts.
    Bring innovation and creative ideas and be able to plan ahead.
    Maintain cleanliness and health code standards.
    Prepare maintenance requests and follow-up.
    Individual must be able to work in fast-paced environment and multitask.
    Proven effective leader and ability to delegate.
    Able to train, develop and lead a team to success.
    Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand
    financial reports.
    Ensure overall guest satisfaction.
    Must possess excellent written and verbal communication skills as well as organizational skills.

    Additional Duties/Job Dimensions
    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect
    the business needs of the property.
    Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient
    operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary
    action up to and including termination of employment.

    Qualifications
    At least 3 years of experience in a casino/hotel or a related field; or a 4-year college degree prefer and/or at
    least 1 years of managerial experience; or a 2-year college degree and 2 or more years of related experience.
    Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws
    and regulations.
    Must be able to effectively communicate both verbally and written, with all levels of employees and guests in
    an attentive, friendly, courteous, and service oriented manner.
    Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    Must be able to multitask and prioritize departmental functions to meet deadlines.
    Maintain high standards of personal appearance and grooming, including wearing nametags.
    Must adhere to all Catawba Gaming Commission regulations and guidelines.
    Must have the ability to work flexible schedules, including nights, weekends, and holidays.
    Must be able to maintain confidentiality of information.
    Must be at least twenty-one (21) years of age.
    Must be able to obtain a Gaming License.
    Perform other duties as requested by management.

    Language Skills
    Strong written and verbal communications. Ability to work efficiently in a team-oriented environment.
    Knowledge must be detailed oriented and motivated.
    Must have the ability to read and comprehend simple instructions, short correspondence, and memos.
    Revised 2.15.23
    Must have the ability to write in a clear and professional manner. Must have the ability to apply
    commonsense understanding to carry out detailed written or oral instructions. Must have the ability to deal
    with problems in a calm and professional manner.
    Must operate effectively in a deadline-oriented and multi-task environment. Excellent problem-solving skills.
    Certificates, Licenses, Registrations
    Must be at least 21 years of age or older and be able to obtain Gaming License.
    Must be ServSafe Food Handler and ServSafe Alcohol Certification prior to starting position.
    Physical Requirements
    Able to lift and carry a minimum of 50 pounds occasionally.
    Ability to stand, sit, and kneel for brief periods of time.
    Ability to work in a fast-paced, busy environment.
    May be required to work evening, weekends, and holiday shifts.

    Work Location:
    One location

    Work Remotely: No

    Catawba Indian Nation exercises INDIAN PREFERENCE
    Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and
    Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code,
    Section 472 & 47
    EOE/AA: Minorities/Females/Veterans/Disabled
  • 2 Days Ago

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FOOD AND BEVERAGE SUPERVISOR
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • Description The F&B Supervisor is to ensure proper training and supervision of all F&B team members at the direction of F&B Manager and Assistant Manager, to deliver prompt, courteous service in a man...
  • 27 Days Ago

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BEVERAGE SERVER
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • Description Two Kings Casino is searching for an energetic, attentive Beverage Server to join our team at. As a Beverage Server, you will help create a great guest experience by providing excellent se...
  • 28 Days Ago

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Stand Manager, Hickory Food Services
  • REV Food Services
  • Hickory, NC FULL_TIME
  • It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE N...
  • 22 Days Ago

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Benefits Manager
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • TWO KINGS CASINO Job Description POSITION: Human Resources - Benefits Manager SALARY RANGE (E6): Salary $79,830.40 - $119,745.60 FLSA Status: Full-Time Exempt We are seeking a benefits Manager who wil...
  • 2 Months Ago

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Customer service manager
  • Food Lion
  • Stanley, NC FULL_TIME
  • PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Str...
  • 2 Days Ago

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0 Food and Beverage Shift Manager - Casino jobs found in Gastonia, NC area

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Assistant Food & Beverage Manager
  • Omni Hotels & Resorts
  • Charlotte, NC
  • Overview: Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospi...
  • 5/4/2024 12:00:00 AM

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Hotel General Manager
  • HORIZON HOSPITALITY (Hospitality Executive Search)
  • Rock Hill, SC
  • Job Description Job Description We are happy to partner with an established Hospitality Management Company in the search...
  • 5/3/2024 12:00:00 AM

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Banquet Server
  • NorthStone Country Club LLC
  • Huntersville, NC
  • Job Description Job Description Description: #ZR NorthStone Country Club is looking for a team of Banquet Servers for ou...
  • 5/3/2024 12:00:00 AM

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Hotel General Manager
  • Horizon Hospitality Associates, Inc
  • Rock Hill, SC
  • We are happy to partner with an established Hospitality Management Company in the search for an experienced Hotel Genera...
  • 5/1/2024 12:00:00 AM

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Food and Beverage Manager
  • Omni Hotels & Resorts
  • Charlotte, NC
  • Overview: Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospi...
  • 5/1/2024 12:00:00 AM

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Food & Beverage Outlets Manager
  • Omni Hotels & Resorts
  • Charlotte, NC
  • Overview: Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospi...
  • 5/1/2024 12:00:00 AM

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Food and Beverage Manager
  • NorthStone Country Club LLC
  • Huntersville, NC
  • Job Description Job Description Description: #ZR Job Summary Responsible for managing day-to-day food and beverage opera...
  • 4/30/2024 12:00:00 AM

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Seasonal Full Time Barback
  • Omni Hotels & Resorts
  • Charlotte, NC
  • Location: Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospi...
  • 4/30/2024 12:00:00 AM

Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the Charlotte area, behind Concord. The population was 71,741 at the 2010 Census. In 2016, the population had increased to 75,536. Gastonia is the 13th largest city in North Carolina. It is part of the Charlotte metropolitan area, officially designated the Charlotte Metropolitan Statistical Area (MSA). Gastonia has experienced steady growth, with a population increase between 2000 and 2010 of nearly 8.2%, according to the U.S. Census Bureau. According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Food and Beverage Shift Manager - Casino jobs
$41,572 to $78,256
Gastonia, North Carolina area prices
were up 1.5% from a year ago

Food and Beverage Shift Manager - Casino in Chattanooga, TN
Handles guest complaints and or problems, seeks assistance from other department managers if necessary.
February 18, 2020
Food and Beverage Shift Manager - Casino in Benton Harbor, MI
Shift Manager BWW? Know what it's like to be in the stadium on game day.Then you know what it's like to work at Buffalo Wild Wings.
January 25, 2020
Food and Beverage Shift Manager - Casino in Manchester, NH
Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create.
December 18, 2019