We are currently looking for a Full Time Permanency Worker to join our Child Welfare Permanency Team B team located at the Ardmore Family Services working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
Employee will serve as an advocate for First American families who are at risk of having their children removed or who have had their children removed as a result of child abuse and/or neglect. The employee will collaborate and engage with individuals, children, and families dealing with issues related to or stemming from mental illness, substance abuse, family and domestic violence, poverty and/or lack of protective capacity. Employee is subject to on-call status during non-business hours. May be required to manage dangerous situations. Supports the mission of the Chickasaw Nation, and; demonstrates core values in all work functions.
Responsibilities:
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
- Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Maintains files, logs, and records
- Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Develops and maintains cooperative referral relationships; facilitates and tracks referrals
- Learns and upholds Chickasaw Nation Code of Ethics and any other site specific standards of behavior
- Connects children and families to resources and education on sexual abuse, physical abuse, psychological abuse, and neglect
- Conducts regular home visits to children placed in biological home, foster home, therapeutic foster care homes, group homes, inpatient facilities, youth shelters, etc.
- Assists and assesses parent and child interactions during supervised visitation and in-home interaction. Facilitates sibling and grandparent visits on at least a monthly basis
- Engages children and families in order to collect information to assist with determining needs. Conducts family team meetings in order to help develop individual service plans.
- Provides written reports and/or testimony regarding the progress of families to the appropriate court of jurisdiction
- Acts as a liaison between the Chickasaw Nation, outside agencies and/or courts to provide safe, stable and nurturing homes for Chickasaw children and families
- Maintains a database to document incidents of child abuse and neglect and family violence and the disposition of these cases
- May engage in public speaking to schools, community organizations, employee groups, citizen meetings, events, etc.
- Prepares monthly reports
- Provide holistic and comprehensive case management services to all clients
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- May transport items within the Chickasaw Nation with an emphasis in and around assigned area
- All other duties as assigned
Competencies:
Essential:
- Read, understand and apply regulations and policies
- Understand Native American culture and tribal programs
- Understand Chickasaw law and law enforcement regulations
- Proficiency in computer applications specific to role
- Knowledge of Indian Child Welfare Act or Statues
- Knowledge of courtroom protocol and mannerisms
- Knowledge of cycle of abuse domestic, substance, mental, etc
- Ability to implement investigative techniques
- Effective working relationships
Experience:
Credentials:
Essential:
- Must be over 21 years old
- Pass general background check
- Pass Indian Child Welfare background check
Working Conditions:
Essential:
- Mix of office/non-office settings
- Computers, printers, phones
- Potentially dangerous situations
- May have to subdue violators
- Communications phone, computer
- Communications written, verbal
- Communication with groups
- Emotionally disturbed
- High pressure
- Hostile, agitated or under-influenced persons
- Effective work relationships inside and outside organization
- Young children
- Pass pre-employment drug test
- Sometimes bend, kneel, stoop, push, reach
- Sometimes climb stairs
- Use computer up to 50% of shift
- Able to drive assigned vehicle types
- Sometimes lift and or carry up to 50 lbs
- Sitting up to 25% of shift
- May be required to be available for Call-Back
- May work night shift
- May be on-call
- May work rotating shifts
- May work weekend shift
- up to 25%