Job Description: Perennial Associate, Seasonal | Lititz

Job Title: Perennial Associate, Seasonal
Department: Perennials
Location: Lititz Retail Store
Classification: Part-Time, Seasonal
Duration: Weekly hours starting the first week of April - June 24

• Email to: hr@esbenshades.com
• Print and return to the courtesy counter at our Lititz Store

Description: All associates are expected to offer our customers polite, prompt, energetic, enthusiastic and courteous service with a smile. They are expected to act with a sense of urgency towards our customers, whose time is valuable to them. The help they receive from our staff should be nothing less than immediate – nothing short of excellent. They are expected to have the ability to be patient when confronted with a challenge, and to continually seek out knowledge of all plants and products. Perennial associates must proactively sell and maintain plant material, while having an interest in fulfilling our customer's visions and dreams. They will assist the perennial department manager with all daily operations within the department.

Duties and Responsibilities:

• Provide excellent customer service to customers, employees and management
• Ensure good communication with customers, employees and management
• Must be tolerant, tactful, cheerful, sincere, polite, honest, encouraging and accommodating
• Have the ability to perform (or willingness to learn) necessary maintenance on plant material to unsure it is alive, healthy and ready for retail sale
• This would include watering, cleaning, dead heading, simple pruning, etc.
• Keeping the perennial area clean, neat and organized
• This would include removing trash, sweeping walks, pulling weeds, etc.
• Assist with creating attractive selling displays throughout the perennial area
• Assist with scouting for pests and diseases on plant material
• Assist with unloading delivery trucks and restocking tables
• Knowledge of weekly sales items throughout the perennial department
• Knowledge of our Customer Loyalty Card Program
• Commitment to attend employee meetings
• Willingness to do duties assigned by your supervisor or management personnel
• It is mandatory that all employees obey safety rules and to exercise caution in all their activities

Education and Experience:

• Basic perennial plant knowledge is very helpful, but not required
• Simple computer experience or willingness to learn

Time Requirements:

• Willingness to work an average of 2 - 3 evenings per week during our Spring busy season (if evening hours are agreed upon at hiring)
• Most Saturdays are required
• Some Holidays (Easter weekend, Mother’s Day weekend, Black Friday) the week of our Parking Lot Sale (June 19 - 22) are required

Physical Requirements:

• Must be able to work on your feet for long periods (8 to 10 hours)
• Must be able to work in all conditions: dust, heat, cold, rain, snow and high humidity