Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
This position is part of the Enterprise Fraud department within the Financial Crimes group. Enterprise Fraud is primarily responsible for reviewing suspicious checks; counterfeit, altered, forged and scam-related fraud, to take appropriate action to protect the bank and its customers. They also research instances of suspicious activity from the bank's digital channels to detect and deter fraudulent account openings, identify theft, account takeover and other forms of suspicious customer and deposit activity. Team members interact frequently with customer-facing stakeholders, as well as, law enforcement and authorities, and use case management software to track fraud from identification through recovery and resolution.
Responsibilities will include, but are not limited to:
Enterprise Fraud's operating hours are Monday through Friday 8:00am - 5:00pm CST. Additional hours may be required as needed.
Position Requirements:
Clear All
0 Fraud Detection Associate jobs found in Oklahoma City, OK area