Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Motivated team player that will perform Risk monitoring reviews and investigations with a specific focus on the card transaction channel. Based on investigations the candidate must be able to draw logical and reasonable conclusions based on the behaviors and alerts and communicate the findings. Support fraud prevention and monitoring processes of the Risk department. Ideal candidate has experience in transaction payment monitoring, prepaid programs and or providers, Visa, MasterCard or Discover work experience. A background in BSA/AML fields. Protect the integrity of the prepaid and payments systems, adhere to the rules, policies, and procedures to mitigate fraud and chargeback risks to clients and customers.
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