Fraud Investigation Manager jobs in Lake Oswego, OR

Overview

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members.

Concora Credit is guided by a single purpose: to help non-prime customers do more with credit.

Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more.

As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More!

We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Join the nation’s leader in second-look finance servicing as our Fraud Strategy & Analytics Manager!

The impact you’ll have at Concora Credit:

As a key member of the Fraud Analytics team, you will lead empirically derived analysis to develop new fraud risk strategies for the Concora Credit Mastercard and private label card portfolios and partner with cross-functional groups to drive their execution. You will also be responsible for monitoring the effectiveness of existing strategies and constantly focus on keeping our fraud defenses ahead of the curve. The position offers growth opportunities for analysts passionate about empirically derived fraud analysis, data driven decisions and testing and optimizing strategies.

Responsibilities

As our Fraud Strategy & Analytics Manager you will:

• Own our strategy for existing account fraud (transaction fraud, payment fraud and account takeover) in the credit card and private label businesses.
• Partner with credit policy /underwriting to enhance fraud defenses on the Originations side (identity theft and synthetic ID) including influencing adoption of different data sources, rules, and process flows for step up authentication.
• Lead data driven analysis and development of fraud strategies with a focus on minimizing fraud risk and losses while preserving and enhancing customer experience.
• Lead analysis of individual fraud events to discern patterns that can in turn be modeled out and fraud defenses built for
• Leverage strong quantitative, critical thinking, and communication skills in developing, owning and executing the fraud strategy.
• Manage and manipulate large data sets leveraging a multiple set of statistical/ machine learning/ cloud-based tools and other software packages.
• Effectively communicate relevant findings and recommendations to key stakeholders. Interact with various business leaders on a regular basis to drive fraud agenda forward.

Accountability:

You will be directly responsible for minimizing fraud risk and losses while enhancing the customer experience. This will involve operating at both the strategic and tactical levels. Strong ownership of the assigned fraud responsibilities is critical for success in this role.

Qualifications

Requirements:

• Bachelor’s degree in Economics, Business, Mathematics, Computer Science, MIS or related field required. Advanced degree or equivalent experience a plus.
• Skilled in building and maintaining industry relationships to keep abreast of developments in the fraud space
• Excellent problem solver, disciplined attention to detail, great communicator.
• Self-starter with ability to work independently. Team or functional management experience preferred.
• Extensive knowledge of Microsoft Excel is required, MS SQL Server experience (Or leveraging Databricks platform) strongly preferred; experience with R, Python, or SAS a plus.
• Preferred expertise in Mastercard rules and fraud functionality of the processing platforms (e.g. Fiserv)
• Minimum of 4 years’ experience required (at least 2 years in existing account fraud space, plus 2 years people management experience).

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit Is an equal opportunity employer (EEO).