Fraud Investigation Manager manages the operations of the fraud investigations department. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Being a Fraud Investigation Manager identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities. Additionally, Fraud Investigation Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Fraud Investigation Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Fraud Investigation Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Who We Are:
United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 118-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.
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What We Offer:
Job Title - Fraud Specialist
Job Summary:
Under supervision of the Fraud Team Lead, the Fraud Specialist is responsible for independently assessing and processing fraud related calls to deliver a seamless dispute experience that deepens and strengthens customer relationships. These calls require initiative, accuracy, and sound judgement. It is imperative that the agent employ effective communication skills in all their interactions with customers and fellow bank employees. Position works closely with Call Center and Digital Banking.
General Description/Duties:
Requirements:
0 Fraud Investigation Manager jobs found in Macon, GA area