Fraud Investigation Manager jobs in Spokane, WA

Salary :

$3,974.00 - $5,341.00 Monthly

Location : Spokane, WA

Spokane, WA

Job Type : Classified

Classified

Job Number : 20244289

20244289

Department : DIST Human Resources

DIST Human Resources

Opening Date : 04 / 02 / 2024

04 / 02 / 2024

Closing Date :

4 / 18 / 2024 4 : 00 PM Pacific

DESCRIPTION

Starting salary for this position is : $3,974 (Monthly)

Employees starting at the entry step of this range receive salary step advancement after six months and every 12 months thereafter.

If an employee starting at anything higher than the entry step of the range, will have salary step advancement after 12 months and salary step advancement every 12 months thereafter until they reach the top of the salary range.

Each salary step advancement will be approximately a 5% increase in salary.

Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce.

We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff.

Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Please be aware that this recruitment closes at 4 : 00 p.m. PST. The application process will not be available after this time.

To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4 : 00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Investigation Consultant in the Human Resources Department.JOB SUMMARY

The Investigation Consultant works with a dynamic Human Resources team that provides internal client services across the Community Colleges of Spokane (CCS) district.

CCS is comprised of two community college campuses, Spokane and Spokane Falls, and several satellite sites. The Human Resources Office (HRO) serves Washington State's largest community college district (12,302 square miles) with urban, suburban and rural campuses and learning centers.

The Investigation Consultant works under the general supervision of the Director of Human Resources Employment Services (HRES) and is responsible for processing workplace complaints and conducting civil rights and Title IX investigations.

This position is the point of contact for outside organizations that perform investigations and process background checks / sexual misconduct disclosures.

This position may assist with other HRES functions.

This is an in-training position that allows for growth in the Human Resources Consultant (HRC) series and will progress from an HRC 1 to HRC 2 after demonstrating abilities and competencies as defined in the in-training plan.

The position can move to an HRC 3 as defined in the in-training plan.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Conduct harassment / discrimination investigations by interviewing and documenting interviews, gathering material evidentiary information, presenting findings, and writing comprehensive investigation reports.

• Serve as HR liaison to the district Office of Compliance.
• Primary investigator for employee-related Title IX complaints. Coordinate with the Office of Compliance on Title IX related matters.
• Maintain records / statistics and generate reports as required.
• Assist with classification studies and reallocation requests, updating position descriptions as needed. Assist with providing consultation to supervisors regarding the CCS classification system and ensuring that policies and procedures are followed.
• May assist in other areas of Human Resources as needed, maintaining confidentiality in all proceedings. Support the HRO during workload peaks as needed.
• Demonstrate a commitment to the Equity, Diversity, and Inclusion (EDI) efforts of CCS.
• Model professional decorum and mutual respect in all interactions online and in person.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance the CCS strategic plan, and perform other duties as required. *

Indicates this is an essential duty.COMPETENCIES & OTHER REQUIREMENTS

COMPETENCIES

Manages Complexity :

Experience making sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems.

Decision Quality :

Ability to make good and timely decisions that keep the organization moving forward.

Action Oriented :

Plans & Aligns :

Plan and prioritize work to meet commitments aligned with organizational goals.

Ensures Accountability :

Ability to hold self and others accountable to meet commitments.

Drives Results :

Consistently achieves results, even under tough circumstances.

Collaborates :

Builds partnerships and works collaboratively with others to meet shared objectives.

Instills Trust :

Gains the confidence and trust of others through honesty, integrity, and authenticity.

Demonstrates Self-Awareness :

Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Self-Development :

Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Nimble Learning :

Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder.

Situational Adaptability :

Adapts approach and demeanor in real time to match the shifting demands of different situations.

MINIMUM QUALIFICATIONS

Bachelor's degree in human resources, journalism, criminal justice or related field. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.

Knowledge of applicable Human Resource laws, rules and regulations. Ability to conduct workplace investigations using discretion and maintaining confidentiality.

Ability to compile and analyze data to prepare accurate, concise reports, Excellent communication skills both orally and in technical report writing.

Ability to work independently and in teams, making sound decisions regarding work processes and deliverables. Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.

Proficiency with computers and software programs (e.g., Microsoft Office Suite, Zoom, etc.). Ability to maintain electronic and manual filing systems.

DESIRED QUALIFICATIONS

One or more years of professional-level human resources work experience. Professional in Human Resources certification (PHR / SPHR), Society for Human Resource Management - Certified Professional (SHRM-CP / SHRM-SCP) certification, and / or equivalent certification.

Training or experience in conducting Title IX investigations. Experience in a state agency or higher education environment.

Experience working in a union environment. Trained in implicit bias or related practices. Knowledge of state Revised Code of Washington (RCWs) and Washington Administrative Code (WAC) rules and regulations.

The ability to apply laws such as the Americans with Disabilities Act (ADA), Title VII, Title IX, disparate treatment / impact, etc.

Project management skills to be successful in a fast-paced environment with multiple deadlines and interruptions. Experience with payroll / personnel management systems (e.g., PeopleSoft).

CONDITIONS / TERMS OF EMPLOYMENT

TOTAL COMPENSATION WITH BENEFITS

$64,731 - $83,217.

Total compensation is an

estimate

based upon adding the following amounts together : Base compensation of $47,688 - $64,092,

plus

Current employer-paid health and related benefit contribution rates,

plus

Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States.

This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa.

In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles.

Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.PHYSICAL REQUIREMENTS

Work is performed in a semi-open office setting with frequent interruptions and background noise. Work is sedentary.

CONDITIONS OF EMPLOYMENT

Full-time schedule (12 months, 40 hours a week). 6-month probationary period. This position is overtime eligible. May require local or regional travel.

Criminal background check is required. This is designated a non-bargaining unit position.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following :

CCS online application.

• Cover letter addressing your qualifications relevant to the responsibilities of this position.
• Resume.
• References - the names, addresses, and phone numbers of three professional references.
• College transcript(s) if applicable - unofficial / copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE :

All of the above are required to ensure your consideration for this position.

The item(s) marked with an asterisk are required attachments to your application prior to submission .

If you require an accommodation during the application or interview process, please contact HR at

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding her child, AIDS / HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category.

Direct all inquiries or grievances regarding access and Title IX or ADA to :

Amy McCoy Chief Compliance OfficerTitle IX and ADA CoordinatorCommunity Colleges of Spokane2917 W. Whistalks Way, MS 3027Spokane, WA. 99224-5288

Direct all inquiries regarding equal opportunity compliance and / or grievances to

Greg Stevens Chief Strategy and Administration OfficerCommunity Colleges of SpokaneP.O. Box 6000, MS1004Spokane, WA. 99217-6000

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe.

We also provide services in a region that includes the traditional and sacred homelands of the Coeur d'Alene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.

We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands.

We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Medical, dental, life and long term disability insurance benefits are provided as currently administered under ; WA State Retirement Plan;

vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)

Do you have a bachelor's degree in human resources, journalism, criminal justice or related field. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position?

YesNo

Please select all that apply :

Ability to conduct workplace investigations using discretion and maintaining confidentiality.Ability to compile and analyze data to prepare accurate and concise reports.

Ability to work independently and in teams.Ability to effectively organize multiple work assignments.Ability to maintain electronic and manual filing systems.

Briefly explain your knowledge of applicable Human Resource laws, rules and regulations.

Required Question#J-18808-Ljbffr

Last updated : 2024-04-07