Fraud Investigation Officer jobs in Moline, IL

Join Our Team as a Fraud Investigator at IHMVCU!

IHMVCU is seeking a detail-oriented and proactive Fraud Investigator to join our team. As a Fraud Investigator, you will play a crucial role in safeguarding the assets and reputation of IHMVCU by detecting and preventing fraudulent activities. You will be responsible for conducting thorough investigations, analyzing data and implement fraud controls to mitigate risks and protect our members.

This role is located at our beautiful headquarters located on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility.

Summary of the position:

The Fraud Investigator role is responsible for overseeing, monitoring and investigating all types of fraud. It's important for this role to consistently monitor fraud reports to analyze and spot trends in order to make data-driven decisions on current procedures as necessary to protect members and the Credit Union. The Fraud Investigator will conduct thorough research through available means including systems, records, archives, phone calls, internet searches, etc. to identify the source of fraudulent activity.

Education and Experience:

• High School Diploma or equivalent; college degree preferred.
• Minimum 4 years of related experience in fraud investigations, either in financial/banking environment or law enforcement.
• Knowledge of fraud prevention techniques, tools and regulatory requirements.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively.
• Strong analytical skills with the ability to identify patterns and interpret complex data.
• Detail-oriented with a high degree of accuracy and discretion in handling confidential information.
• Demonstrated flexibility, adaptability and on-the-job leadership skills.

What are some of the responsibilities of a Fraud Investigator?

• Contact members to attempt to resolve fraud issues and assist team members with fraud cases. Also set standards on how cases will be managed by the fraud team for consistently working accounts.
• Develop and maintain strong working relationships with team members, vendors and outside law enforcement to assist in the development of strategies and controls to detect fraud and minimize losses.
• Be the primary contact with fraud vendors to understand current fraud controls and system limits (COOP, AFS, Verafin). Make recommendations on changes to be proactive and prevent fraud.
• Keep current with fraud trends in the financial services industry and work to set strategies to mitigate fraud risk. Continually communicate and train team members regarding fraud trends.
• Handle all physical security, including the cameras to ensure they are placed properly at our branches and if any remediation is needed to work with our camera vendor. Also, assist with branch assessments and insurance tasks as needed.

Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. At IHMVCU you'll get:

• Outstanding training, plentiful support and tools needed to be successful in your career
• Competitive compensation
• 401(k) with company match and profit sharing
• Paid time off with paid holidays
• Education reimbursement
• Fitness reimbursement
• Community volunteering
• Health insurance including dental and vision
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Program (EAP)
• Access to fitness center

Move Up your career at IHMVCU with this great opportunity!

Physical Requirements

• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading;
• Lifting Demands: Up to 10 lbs.