Fraud Investigation Supervisor jobs in Columbus, OH

Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Head of Fraud
  • Northwest Bank
  • Columbus, OH FULL_TIME
  • Description

    Job Summary

    The Head of Fraud is responsible for the management of Northwest Bank's fraud program to ensure it meets regulatory expectations and appropriately safeguards the company and its customers. As part of the company's centralized Financial Crimes Department, this person will lead a team of fraud analysts and investigators using leading-edge technologies to mitigate risks and investigate suspicious transactional activity that presents fraud risks across the enterprise. The Head of Fraud will provide oversight of the enterprise fraud program to all operational risk requirements that intersects with fraud and prevention such as supporting model risk management, business change, payment risk, and loss event/root cause reporting. This all occurs through diligent policies, programs, procedures and documentation with execution and maintenance of a comprehensive framework to monitor transactional activity, make decisions, track, report, seek recoveries, and limit future losses. This position must assess relevant risks industry trends, regulatory guidance, best practices, and continuously improve processes to proactively meet changing financial crime threat.

    This individual will be responsible for developing and driving a comprehensive fraud management strategy to ensure that Northwest is compliant with anti-fraud regulations and minimizing risk exposure. The ideal candidate will possess a combination of fraud risk management, financial services, and regulatory compliance experience. The successful candidate will have strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to make sound decisions. The Head of Fraud will be expected to provide guidance and support to Financial Crimes Department management, collaborate with stakeholders across the organization, and develop and implement innovative strategies to reduce fraud risk.

    Essential Functions

    • Develop, implement, and monitor strategies/systems for the minimization of fraud across the organization
    • Manage cross-functional resources to develop and maintain rules, machine learning models and data sources that ensure quick identification of fraud attacks and customer impacts
    • Analyze trends and identify areas of risk and potential solutions
    • Monitor fraud activity and respond quickly to any suspicious activity
    • Develop and implement effective processes and procedures for fraud prevention
    • Develop and manage fraud detection vendor relationships, effectively negotiates, and creates partnerships that enable achievement of fraud strategy
    • Oversee the investigation of suspected fraudulent activities, including analyzing transactional data, conducting interviews, and gathering evidence
    • Utilize robust analytics and data driven strategies to build and optimize fraud rules and strategies for banking products
    • Oversee the identification, analysis, and calibration of software and other tools to reduce fraud risk
    • Remain in close contact with external stakeholders such as peer institution fraud staff, regulatory bodies, and law enforcement sources to stay informed about evolving fraud trends and risk management practices
    • Key to the success in the role will be ongoing measurement of the effectiveness and the ability to adjust fraud strategy over time as required to proactively address the changing risk environment
    • Develop fraud policies and strategies proactively to minimize fraud risk while maintaining satisfactory customer experience and ensuring alignment with fraud risk appetite thresholds
    • Collaborate with internal departments, such as Risk Management, Compliance, Legal, and Operations, to enhance fraud prevention and detection strategies
    • Develop, attract, and retain talent; recommend staffing levels required to carry out the unit's role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs
    • Advise on new business initiatives, new products, acquisitions, and client/transaction related escalations
    • Develop client and employee facing fraud awareness initiatives in collaboration with other functional areas
    • Apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalate, manage, and report control issues with transparency
    • Use data analysis to monitor the effectiveness of fraud risk driven strategies and promptly recommend refinements as necessary
    • Develop and maintain fraud risk indicators, key performance indicators (KPIs), and metrics to measure the effectiveness of fraud prevention measures
    • This position must assess relevant risks industry trends, regulatory guidance, best practices, and continuously improve processes to proactively meet changing financial crime threat
    • Provide ongoing reporting and exam leadership on financial crimes to appropriate management and board committees and executive management, audit, and regulators
    • Perform management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing employees, identifying, and managing risks, and completing daily management tasks
    • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
    • Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
    • Work as part of a team
    • Work with on-site equipment

    Education Experience

    • Bachelor's degree in Accounting, Business, Criminal Justice, or related degree required
    • 8-12 years of Banking or Regulatory experience including compliance, financial crimes, operational risk, audit, legal, and process management preferred
    • 6-8 years of experience developing fraud detection strategies and managing major initiatives preferred
    • 6-8 years of managerial experience

    #LI-EK1

    #LI-Hybrid



    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

     

  • 13 Days Ago

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Retail Fraud Strategy Analyst
  • Park National Corporation
  • Newark, OH FULL_TIME
  • DescriptionRESPONSIBILITIES Analyze fraud impact and mitigations strategies across numerous retail financial products and services. Develop and implement fraud mitigation strategies and controls to di...
  • 15 Days Ago

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Retail Fraud Strategy Analyst
  • Park National Bank
  • Newark, OH FULL_TIME
  • RESPONSIBILITIES Analyze fraud impact and mitigations strategies across numerous retail financial products and services. Develop and implement fraud mitigation strategies and controls to directly redu...
  • 16 Days Ago

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Retail Fraud Specialist I
  • JPMC Candidate Experience page
  • Westerville, OH FULL_TIME
  • As a Specialist I in Fraud, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and diffe...
  • 6 Days Ago

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Medicaid Fraud Intake Officer-AG
  • Ag Jobs
  • Columbus, OH FULL_TIME
  • This position is a repost. Individuals who applied to the original posting, 23000C30/23-12-226, do not need to reapply in order to be considered. About Us: The Ohio Attorney General's Office has playe...
  • 5 Days Ago

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Medicaid Fraud Intake Officer-AG
  • State of Ohio Jobs
  • Columbus, OH FULL_TIME
  • Primary Location: United States of America-OHIO-Franklin County-Columbus Organization: Attorney General Classified Indicator: Classified Bargaining Unit / Exempt: Bargaining Unit Schedule: Full-time W...
  • 8 Days Ago

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0 Fraud Investigation Supervisor jobs found in Columbus, OH area

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Housekeeping Supervisor or Environmental Services Supervisor
  • The Springs at Wyandot Trail
  • Lancaster, OH
  • JOIN TEAM TRILOGY: Are you an experienced Housekeeping Supervisor with a passion for serving others? We offer an excitin...
  • 3/18/2024 12:00:00 AM

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Maintenance Supervisor
  • Keurig Dr Pepper
  • Columbus, OH
  • Job Overview: Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are ...
  • 3/17/2024 12:00:00 AM

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Maintenance Supervisor
  • Keurig Dr Pepper
  • Columbus, OH
  • Job Overview Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are h...
  • 3/17/2024 12:00:00 AM

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Evening Supervisor - LPN
  • Smiths Mill Health Campus
  • New Albany, OH
  • JOIN TEAM TRILOGY: Our LPNs love Trilogy for the stability, meaningful work, and great team. If you're looking to grow a...
  • 3/16/2024 12:00:00 AM

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Supervisor Production
  • Pactiv Evergreen
  • Columbus, OH
  • Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
  • 3/15/2024 12:00:00 AM

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Route Supervisor
  • Brink's Incorporated
  • Columbus, OH
  • The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors tha...
  • 3/15/2024 12:00:00 AM

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AR Supervisor
  • Creative Financial Staffing
  • Columbus, OH
  • AR Supervisor 20+ year organization is seeking an AR Supervisor to assist with interim workload. ABOUT THE COMANY Our cl...
  • 3/14/2024 12:00:00 AM

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Maintenance Supervisor
  • Mauser Packaging Solutions
  • Columbus, OH
  • Position Summary: The Maintenance Manager is a key member of the facility leadership team who acts as a technical adviso...
  • 12/22/2023 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Supervisor jobs
$100,057 to $116,688
Columbus, Ohio area prices
were up 1.3% from a year ago

Fraud Investigation Supervisor in Anaheim, CA
Demand for private investigators is expected to rise in coming years; cyber crimes such as identity theft, financial scams and insurance fraud have grown in recent years with technological advances, causing an increased need to fraud investigation.
December 24, 2019
Fraud Investigation Supervisor in Longview, TX
The department has about 70 open fraud cases right now, which is small considering they have approximately 995 people receiving benefits from the food assistance program alone.
December 11, 2019
Fraud Investigation Supervisor in Las Vegas, NV
Janice Rice, the department’s fraud supervisor, spoke to the Rotary Club Wednesday about how fraud cases are investigated and the consequences for those who commit this crime.
December 10, 2019