Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Fraud & Loss Prevention Analyst III! The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst III is responsible for interacting with customers, conducting investigations, and coordinating with relevant internal teams and external resources. Additionally, The Fraud & Loss Prevention Analyst III is responsible for the Bank’s fraud and loss prevention and detection activities. This position stays current with new fraudulent activities and threats that may breach the Bank's prevention measures. This position helps develop procedures to ensure minimal risk of fraud.
Education / Experience Preferred:
Sunflower Bank Benefits employees enjoy outstanding benefits, including:
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