Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
The Idaho Department of Insurance (DOI) is searching for a Fraud Investigator. This role will report directly to the Investigations supervisor in the Consumer Services Bureau. This is a full-time position located in downtown Boise. Some travel and extended working hours may be involved. This role will be supported and trained by the DOI Fraud Investigations unit.
Please attach and submit your customized resume when applying for this position. It is essential your resume emphasize education, experience and positions held that are directly related to the minimum qualifications for this position. It should include detailed information, including dates regarding education and experience. Applicants must be willing to take assessment/examination and receive a passing score in order to be considered for the position.
Applications will be accepted through 4:59 PM MST on the posting end date.
EXAMPLE OF DUTIES
MINIMUM QUALIFICATIONS
Must possess a valid driver’s license.
Good Knowledge:
Experience:
SUPPLEMENTAL INFORMATION
This position:
Preferred candidates will have (if you possess any of the following, please reference them in your resume and cover letter): At least two or more years of professional work experience as an insurance adjuster, law enforcement officer, insurance investigator (SIU), paralegal, related occupation, or performing similar work at a high level with minimal supervision. Membership in professional societies such as Certified Fraud Examiner or Certified Insurance Fraud Investigator. Four-year degree in Paralegal Studies, Criminal Justice or Administration of Criminal Justice.
The Idaho Department of Insurance embraces diversity and equal opportunity in a meaningful way. Our agency is committed to building a team that represents a variety of backgrounds, perspectives, and skills. This includes hiring talented staff members who have bilingual skills, which is an on-going goal for the DOI. We strive to create an inclusive work culture that encourages, supports, and celebrates the diverse voices of our team members. This helps to fuel innovation and a connection to customers and the communities served in Idaho.
The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively, and efficiently administering the Idaho Insurance Code and the International Fire Code.
The Department of Insurance is in downtown Boise across the street from the state's Capitol Building. Boise consistently receives top accolades as one of the best places to live in the country! To learn more about Idaho DOI and the important work we do, go to the DOI website, and follow us on Facebook, Twitter, and LinkedIn.
BENEFITS
This benefited position enjoys:
For additional information related to benefits and/or State programs visit: https://dhr.idaho.gov/StateEmployees/Benefits.html.
EEO/ADA/VETERAN
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
0 Fraud Prevention Associate jobs found in Boise, ID area