Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Reporting Relationship: Prevention Manager
Status: Full-Time, Non-Exempt
Summary/Objective
The Project exists to eliminate the disparities in health experienced by LGBTQ persons, people of color, people living with or at risk of contracting HIV (Human Immunodeficiency Virus), or HCV (Hepatitis C) through education and the provision of services that promote health and wellness.
The Outreach Specialist is responsible for the provision of public health services within a community setting. The Outreach Specialist will be a member of the Prevention and Outreach Department, with the purpose of providing healthcare services to individuals with increased risk living in the Quad Cities community, including HIV and HCV testing, sexual health, and harm reduction education. The position will work across care teams to provide all clients with linkage to care services.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES:
SUPERVISORY RESPONSIBILITY:
None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time to adjust and adapt to the changing needs of the business.
Requirements
PHYSICAL DEMANDS:
POSITION TYPE/HOURS OF WORK:
While normal hours of work for TPQC are Monday through Friday, 8:00a.m. – 5:00 p.m., this position frequently requires evening and weekend hours. Prevention Specialists at TPQC typically work one or two evenings per week and two weekend days per month. This position requires flexibility around time and availability. Working flexibly (some days of the week remotely) is available.
TRAVEL:
Overnight travel may be required 4-5 days per year. Travel throughout the TPQC service area is likely to occur throughout the work week and will take place during work hours.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
LICENSURE AND CERTIFICATION REQUIREMENTS:
PREFERRED QUALIFICATIONS AND EXPERIENCE:
The Project of the Quad Cities is an Equal Employment Opportunity Employer.
People of color, women, LGBTQ individuals and people living with HIV are strongly encouraged to apply.
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