Fraud Prevention Manager manages a team of analysts responsible for the detection, prevention, and mitigation of fraudulent transactions. Develops cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Manager approves and implements recommendations for process and procedure improvements. Reviews and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Manager ensures compliance with all relevant anti-fraud regulations and standards. Creates reports outlining trends, risks, and mitigation strategies. Requires a bachelor's degree. Typically reports to a director. The Fraud Prevention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Fraud Prevention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Reports to: Senior Fraud Analyst
Locations available: Big Stone City, Eagan, Ortonville, Redwood Falls, or Waseca
Position Summary/Purpose:
Minnwest is seeking an individual for a full-time Advanced Fraud Investigations Associate position in multiple Minnwest locations. Position is responsible for assisting in the monitoring of and the investigative with customers pertaining to fraudulent activity; providing Minnwest Bank customers with a professional and courteous knockout experience when dealing with suspicious activity. Execution of required actions to resolve customer issues and ensure risk mitigation, working to recover losses and maintain adequate controls. Must be professional, welcoming and responsive through all communication channels.
This position is the embodiment of Minnwest’s four core values: (1) the customer is our FIRST priority, (2) we will keep all the commitments we make, (3) we are the people who get things done, (4) we will work together as a team.
Minimum Requirements
Preferred Qualifications:
Working Conditions: Work indoors in a standard office environment. Occasional lifting up to 50 lbs. May involve traveling for training or meetings. Hours: 9:30am-6:00pm, some flexibility on days of week and hours.
We offer a team-oriented work environment, competitive pay, and a strong benefit package, including medical, vision, dental, life, and 401k.
At Minnwest, we invest in the best people - driven people, compassionate people, creative people….people like you! Ready for a great career opportunity with advancement possibilities? Apply to join our Minnwest team today.
A full background check including federal, state, county, and civil will be conducted on the final candidate for the position. Candidate must pass the background check in order to obtain employment with Minnwest.
AA/EOE
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