Fraud Prevention Supervisor jobs in Fargo, ND

Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Fraud Prevention Specialist
  • The First National Bank of Bemidji
  • Bemidji, MN FULL_TIME
  • POSITION SUMMARY

    This position serves primarily external customers; however, responsibilities also include serving internal customers whenever the opportunity presents itself.

    This position does not involve direct day to day supervision of employees.

    Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

    The purpose of this position is to provide excellent customer service while minimizing bank losses, including both financial and reputational. The position is responsible for maintaining compliance with Regulation E through the investigation and resolution of unauthorized transfers and transactions, and additionally is a resource regarding identity theft claims and other types of fraud.

    SKILLS & ABILITIES

    • Customer Service: Responds promptly to customer inquiries using effective and clear oral and/or written communication. Understands the importance of customer satisfaction and retention
    • Accountability: Capable of exercising good judgement and confidence to execute
    • Professionalism and Attitude: Present self in a professional manner, and exhibit positive attitude
    • Attention to Detail: Regularly produces accurate work and exhibits pride in quality of work, while correcting imperfections without prompting
    • Time Management: Meets deadlines through careful time management and effective organization of tasks with multiple interruptions
    • Collaboration/Working with Others: Works effectively with peers, management, and independently, self-motivated to succeed
    • Proficient in use of technology
    • Propensity to recognize irregular or suspicious transactions and take steps to resolve issues

    DUTIES & RESPONSIBILITIES

    • Follow error resolution procedures as defined by Regulation E, Electronic Fund Transfer Act (Reg E)
    • Research and maintain detailed records of POS/ATM errors, offages and charges, including losses and recoveries
    • Recognize and resolve identity theft claims
    • Recognize and resolve internet/telephone scams
    • Assist CSRs and Customer Transaction Representatives with the resolution of check fraud and counterfeit items
    • Work closely with the BSA Officer to identify suspicious activity and conduct fraud research for required reporting
    • Provide fraud education internally and externally
    • Monitor newsbytes from regulatory and fraud trade organizations, including notifications of fraudulent items
    • Develop and maintain external contacts/resources such as MBA Legal, Fiserv Card Services, and other local banks to assist in resolving risk/fraud related situations
    • Initiate reports with law enforcement on the bank’s behalf for cases in which the bank is the victim; this potentially includes court appearances
    • Develop and maintain written procedures for each of the fraud related duties
    • Gain knowledge of MasterCard Operating Rules as they relate to FNBB and the MasterCard debit card program
    • Research reports generated by CaseTracker fraud detection software
    • Gain broad knowledge of bank products and services
    • Investigate disputed transactions and file chargebacks to attempt to recover funds
    • Track and report fraud statistics for use of the Information Security Committee and/or Chief Risk Officer, as well as other department-specific fraud data, such as Zelle
    • Complete Incident Reports under the direction of the Chief Risk Officer, Information Security Officer, and/or BSA Officer
    • Recognize cross selling opportunities for other products and services offered at FNBB
    • Ensure backups for the position are properly and thoroughly trained
    • Attend required staff meetings
    • Follow security procedures
    • Support a diverse and inclusive culture
    • Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by management
  • Just Posted

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Fraud Application Investigator
  • U.S. Bank National Association
  • Fargo, ND FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
  • 2 Days Ago

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Loss prevention associate
  • TJ Maxx
  • Fargo, ND FULL_TIME
  • JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off t...
  • 23 Days Ago

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Loss Prevention (FM Area)
  • ASP Of Moorhead, Inc
  • Fargo, ND PART_TIME,FULL_TIME
  • ASP of Moorhead, Inc is hiring for Loss Prevention positions. Must be 18 years old and have a high school diploma or GED. Be able to pass a background and drug test. Pay between $17.00 to $19.00 Text ...
  • 8 Days Ago

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Loss Prevention Investigator
  • Fleet Farm
  • Fargo, ND PART_TIME
  • Loss Prevention is an exciting and challenging career for individuals who are detail oriented and self-motivated. This department ensures that the company is doing the right things to preserve profits...
  • 12 Days Ago

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Loss Prevention Specialist (Military Veterans Encouraged to Apply), Security & Loss Prevention
  • Amazon
  • Fargo, ND FULL_TIME
  • DESCRIPTIONThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset...
  • 1 Month Ago

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0 Fraud Prevention Supervisor jobs found in Fargo, ND area

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shift supervisor - Store# 63765, VETERANS AND 32ND
  • Starbucks
  • Fargo, ND
  • Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, espe...
  • 3/28/2024 12:00:00 AM

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Production Supervisor
  • Kemps
  • Fargo, ND
  • Job Description Kemps Cass Clay Creamery in Fargo, North Dakota is currently seeking a Production Supervisor for the Flu...
  • 3/28/2024 12:00:00 AM

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Production Supervisor
  • The Judge Group
  • Fargo, ND
  • Kemps Cass Clay Creamery in Fargo, North Dakota is currently seeking a Production Supervisor for the Fluid Milk & Yogurt...
  • 3/28/2024 12:00:00 AM

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2nd Shift Production Supervisor
  • Red River Commodities
  • Horace, ND
  • SunGold Foods Inc., a division of Red River Commodities, creates roasted ingredients and food products to meet our custo...
  • 3/28/2024 12:00:00 AM

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Pizza Hut - Restaurant Supervisor - Urgently Hiring
  • Pizza Hut
  • Fargo, ND
  • Pizza Hut - 13th Ave is currently hiring a full time or part time Restaurant Supervisor for our Fargo, ND location. A Re...
  • 3/26/2024 12:00:00 AM

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Pizza Hut - Store Supervisor - Urgently Hiring
  • Pizza Hut
  • Fargo, ND
  • Pizza Hut - 13th Ave is looking for a full time or part time Store Supervisor for our location in Fargo, ND. As a Store ...
  • 3/26/2024 12:00:00 AM

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shift supervisor - Store# 54762, 52ND AND I-29 - FARGO
  • Starbucks
  • Fargo, ND
  • Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, espe...
  • 3/26/2024 12:00:00 AM

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Nurse Supervisor - Pelican Rapids Clinic
  • Sanford Health
  • Pelican Rapids, MN
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

Fargo is a core city of the Fargo-Moorhead metropolitan area, which also includes Moorhead, West Fargo, and Dilworth as well as outlying communities. Fargo sits on the western bank of the Red River of the North in a flat geographic region known as the Red River Valley. The Red River Valley resulted from the withdrawal of glacial Lake Agassiz, which drained away about 9,300 years ago. The lake sediments deposited from Lake Agassiz made the land around Fargo some of the richest in the world for agricultural uses. Fargo's largest challenge is the seasonal floods due to the rising water of the Red...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Supervisor jobs
$59,434 to $81,207
Fargo, North Dakota area prices
were up 0.8% from a year ago

Fraud Prevention Supervisor in Gainesville, FL
In building an anti-fraud culture, clear strong policies are important.
December 21, 2019
Responds to fraud events and coordinating cross business analysis and process enhancements.
January 18, 2020
Fraud Prevention Supervisor in Pueblo, CO
Few employees start their career with a deep knowledge of fraud risks.
February 01, 2020
Fraud Prevention Supervisor in Salisbury, NC
Supervisor Cards are provided with certain terminals, and these are required for certain procedures, such as Refunds and Banking.
January 20, 2020