Front Desk Clerk, Sr. - Casino jobs in Cedar Falls, IA

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Receptionist
  • America's Best
  • Cedar, IA FULL_TIME
  • Company Description

    America's Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. The America’s Best brand continues to grow, with 800 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

    For more details about America's Best, visit AmericasBest.com.

    At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

    As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

    How would you like Sundays off? Yes, every Sunday we’re closed!

    Job Description

    What would you do? – The Specifics

    • Ensures high quality customer service while following all safety protocols.
    • Ensures a smooth flow of customers through the store.
    • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
    • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
    • Provides customers basic and accurate information.
    • Schedules and confirms appointments, follow-up visits and classes.
    • Files all patient records daily and pulls patient files for the next day's appointments.
    • Checks order status and notifies customers when orders are in or of any delays.
    • Keeps reception area tidy and presentable with all necessary materials.
    • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
    • Participates in regularly scheduled mandatory communication meetings. 
    Qualifications

     Are you the right fit? – The Suitable Talent

    • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
    • 0-2 years related experience or training preferred.
    • Experience handling multiple phone lines preferred.
    • Strong customer service skills required
    • Strong organizational skills required

    Education:  High School Diploma or equivalent.



    Additional Information

    Taking care of our people

    We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

    Please see our website www.nationalvision.com to learn more.

    We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

  • 1 Day Ago

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Front Desk Associate
  • AmericInn by Wyndham
  • Cedar, IA PART_TIME,FULL_TIME
  • Description: As a Front Desk Associate you are responsible for providing our guests with the highest level of service possible in an efficient, courteous and professional manner while assisting them w...
  • 3 Days Ago

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Front Desk Receptionist
  • SUPER8 CLEAR LAKE
  • Clear, IA PART_TIME
  • Hotel front desk clerk.Responsibilities Greet and welcome guests as soon as they arrive at the desk Answer, incoming phone calls & make reservations. Ensures With housekeeper, rooms are clean. Keep fr...
  • 3 Days Ago

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Front Desk Associate
  • Spark with Hilton
  • Cedar, IA FULL_TIME,PART_TIME
  • Description: As a Front Desk Associate you are responsible for providing our guests with the highest level of service possible in an efficient, courteous and professional manner while assisting them w...
  • 3 Days Ago

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Front Desk Agent
  • Quality Inn and Suites
  • Waverly, IA FULL_TIME
  • Job Overview: We are looking for a hotel front desk agent to serve as our guests' first point of contact and manage all aspects of their stay. Hotel Front Desk Agent Responsibilities: - Registering gu...
  • 4 Days Ago

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Front Desk Agent
  • Super 8 Hotel, New Hampton, IA
  • Hampton, IA PART_TIME
  • OverviewWe are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer servi...
  • 13 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Cedar Falls, IA area

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Administrative Assistant I - Wellness Center - Part-time - Days
  • Trinity Health Corporation
  • Waterloo, IA
  • Employment Type: Part time Shift: Day Shift Description: Position Purpose: Acts as receptionist and performs general cle...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Waterloo, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Cedar Falls, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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(Remote) Data Entry Work From Home / Research Panelist
  • Maxion Research
  • Waterloo, IA
  • Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote Earn Immediately ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative Late afternoon to Evening
  • Planet Fitness
  • Waterloo, IA
  • Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providi...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Camping World
  • Cedar Falls, IA
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/25/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$33,316 to $48,977
Cedar Falls, Iowa area prices
were up 0.8% from a year ago