Front Desk Clerk, Sr. - Casino jobs in Fall River, MA

Front Desk Agent

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide excellent customer service, addressing guest concerns and resolving issues promptly
- Handle guest requests for amenities, such as extra towels or room service
- Maintain a clean and organized front desk area
- Assist with administrative tasks, such as filing and data entry

Experience:

- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities

At our company, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all walks of life and provide them with exceptional service. Join our team today and be part of creating memorable experiences for our guests.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $17.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person