Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
We are excited to post for Full or Part Time Front Desk Agents at the Hampton Inn Boston-Westborough, managed by Emerald Hospitality Associates, Inc. Emerald Hospitality is a management company that has a proven track record with award winning hotels throughout its portfolio. Although each of the hotels are unique, they are all managed by 4 core beliefs.
· Integrity: Forged with honesty, respect, and pride in everything we do.
· Engagement: Turning care and commitment into action, we are dedicated, connected and accountable to our hotel teams, guest, and owners.
· Quality: Our characteristic of excellence that is paramount in obtaining satisfaction and loyalty.
· Community: Where passion meets purpose. Giving back through the spirit of hospitality to the people, neighborhoods, and cities that we serve.
We are excited to be adding to our hotel family and are looking for Full Time and Part Time Front Desk Associates. Our team is dedicated to making the Fairfield Inn Evansville West the best possible hotel and we need YOU to help us achieve that goal. If you enjoy selling a great experience, bringing a smile to your workplace, and working with a team that feels like family, then this position could be exactly what you are looking for!
What will your job responsibilities and duties be?
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Emerald Hospitality Associates is an Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
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Ability to Relocate:
Work Location: In person
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