Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
The Front Desk Agent serves as the first point of contact for guests and visitors, representing the hotel in a professional and courteous manner. they are responsible for delivering exceptional customer service and ensuring guest satisfaction throughout their stay.
Key Responsibilities:
Guest Check in and Check Out
Reservations and Bookings
Customer services
Telephone and communication
day to day operation ETC.....
Job Type: Full-time
Pay: $9.00 - $12.00 per hour
Expected hours: 8 per week
Schedule:
Ability to Relocate:
Work Location: In person
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0 Front Desk Clerk, Sr. - Casino jobs found in Florence, AL area