Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Creative Dining Services is looking for a part-time Front Desk Clerk at Calvin University in Grand Rapids, MI.
* $150 Part-time New Hire Bonus *
Overview
The Front Desk Clerk performs all aspects of customer service for hotel guests and provides administrative support.
Essential Functions/Responsibilities
Physical Demands/Work Environment
The Front Desk Clerk position involves working in a hotel/office environment with responsibility to operate standard office equipment and reservation technology. May require extended working hours at times.
Methods to perform essential job functions will be reasonably accommodated to allow individuals with disabilities to perform them.
Education – Skills – Expectations
Must possess a positive, can-do attitude, be detail-oriented, and possess a well-rounded knowledge of the food service industry. Must maintain professionalism at all times, and work with others in a cooperative manner, even while working under pressure. Willing to engage actively in the physical work of a high-quality hospitality service operation. As a representative of Creative Dining Services, must function in accordance with our corporate Mission, Vision, and Core Values statements.
This job description is subject to change at any time.
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0 Front Desk Clerk, Sr. - Casino jobs found in Grand Rapids, MI area