Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
We are hiring a Front Desk Agent to provide excellent customer service at our front desk in a fast-paced environment. Front Desk Agent responsibilities include greeting customers, answering phones, and responding to requests for information. Since you will be dealing with the public, we need someone who is polite and helpful when dealing with people. As a Front Desk Agent we expect you to have excellent communication skills and be able to multitask on a variety of tasks. You must be good at math and possess exceptional customer service skills. We're looking for someone who enjoys working as part of a team while improving the quality of our organization by providing excellent service. Ultimately, you should be able to meet all customer inquiries in a professional manner and have the ability to answer phone calls, organize files, prepare reservations and schedule meetings.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
Work setting:
Experience:
Work Location: In person
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0 Front Desk Clerk, Sr. - Casino jobs found in Great Falls, MT area