Front Desk Clerk, Sr. - Casino jobs in Helena, MT

$21 - $23 hourly

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Field customer complaints when necessary
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Perform regular bookkeeping duties: make sure hotel guest information is current and correct
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

• Must have graduated high school, received a GED or equivalent
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Well-versed in taking telephone calls and handling stressful situations
• Has previous experience or working knowledge of Microsoft Office and reservation management systems
• 1 year of hotel industry experience or related job preferred

Boasting Montana State University as its neighbor, Comfort Inn Bozeman is located in the fourth-largest city in Montana. Whether you're seeking adventure or looking for family-friendly activities, Bozeman offers an array of events and attractions to keep you entertained.

As a member of the Choice Hotels International family, our newly-renovated hotel is committed to providing exceptional guest experiences through our clean and diverse guest rooms and outstanding reputation. At Comfort Inn Bozeman, we value our community and recognize that our hotel's success is due to the support and relationships we have built within the community.

Operated by Salt Lake City Metro Area-based hotel management company that prioritizes people and culture, our hotel is driven by a passion for exceptional service and guest satisfaction.