Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you.
At Plamondon Hospitality Partners, our Front Desk Associates are the heartbeat of our properties. They play a crucial role in ensuring a positive guest experience from the moment they walk through our doors, greeting them with warmth and professionalism.
Position: Front Desk Associate
Location: Fairfield Inn by Marriott Cumberland, MD
Shift: Evenings, weekends, and holidays. 3:30 PM - 11:30 PM
As a Front Desk Associate with us, you will be at the forefront of guest interactions, managing bookings, addressing inquiries, and providing exceptional customer service. Your duties will include:
What better way to enhance your career than with a competitive salary, comprehensive benefits packages, flexible scheduling, and opportunities for continuing education through tuition reimbursement.
Join us at Plamondon Hospitality Partners and embark on a rewarding career journey. Explore more opportunities and apply for this life-changing role today on our website at www.plamondonhospitalitypartners.com/careers/.
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