Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
HOTEL FRONT DESK (POSSIBILITY OF ADVANCEMENT FOR THE RIGHT PERSON)
CANDIDATES MUST HAVE At least 1 year of experience in Hotel experience IN ORDER TO BE CONSIDERED FOR EMPLOYMENT!!!
RESPONSIBILITIES:
Greet guests in a professional and friendly manner
Manage registration process
Check guests in and out
Able to handle deposits for all rooms
Able to resolve any Guest situations
Keep track of calendar w/scheduled appointments
Able to work with Housekeeping Staff to enter clean/dirty vacant rooms
Book phone reservations as well as in person reservations
Able to follow Ramada guidelines
Assist guests in directing them to local shops and restaurants
Able to show Event Space to Clients on behalf of Corporate Sales Manager
Able to assist Corporate Sales Manager in signing event contracts with clients
REQUIREMENTS:
Must have at least two years Hotel Front Desk experience
Must have excellent guest service skills
Professional appearance and conduct
MUST HAVE Reliable transportation
SynXis experience preferred
This position is for alternating first and second shifts
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Schedule:
Work setting:
Application Question(s):
Experience:
Ability to Relocate:
Work Location: In person
0 Front Desk Clerk, Sr. - Casino jobs found in Macon, GA area