Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
OCEAN PARTNERS HOSPITALITY is a local company that is always looking to add excellent new associates to our team. Ocean Partners Hospitality owns and operates the Hampton Inn by Hilton, Courtyard by Marriott, Best Western Oceanfront, and Days Inn, all located in Cocoa Beach. Together these hotels fulfill the lodging needs of the area's varied visitors. For the past 24 years, our company has been committed to providing the highest level of employee satisfaction through offering a great benefits package, performance incentives, a thorough training program, and a commitment to promote from within.
The Hampton Inn located in Cocoa Beach, Florida is currently seeking experienced Front Desk Agents.
The Front Desk Agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment.
Makes restaurant, transportation, and entertainment reservations and arranges for taxi or shuttle services as required.
Maintains hotel records.
*Supervisory Responsibility*
This position has no supervisory responsibilities.
*Work Environment*
This job operates in a professional office environment, public and non-public spaces including guest rooms. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work area may occasionally be noisy.*
Physical Demands
*Position Type*
This is a full-time Non-Exempt
*Travel*
No travel is expected for this position.
Must have Previous Hilton ON-Q Experience and at least one year of Hilton experience. To be considered for the job, you must have previous experience with Hilton's ON-Q system, as well as at least one year of overall experience working with Hilton.
Benefits:
Schedule:
*Weekends Required*
Open Availability required
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0 Front Desk Clerk, Sr. - Casino jobs found in Melbourne, FL area