Front Desk Clerk, Sr. - Casino jobs in Minneapolis, MN

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Treasure Island Resort & Casino
  • Welch, MN FULL_TIME
  • ~ WE CREATE WINNING EXPERIENCES ~

    * Pay Rate *
    $16.00 an hour

    * Shift Differential *
    $2.00 an hour additional for swing shift
    $2.00 an hour additional for grave shift

    SUMMARY: To register hotel guests.

    • Anticipate and respond to guests in a friendly and positive manner processing check-ins / check-outs and special requests, verifying billing and creating reservations
    • Provide information about the property and its amenities
    • Monitor room availability and follow restrictions and booking policies and procedures
    • Adhere to cash handling and financial transactions policies and procedures
    • Use equipment properly and adhere to cost controls to reduce expense and waste
    • Generate Property Management System reports and complete shift reconciliation
    • Provide clerical support
    • Knowledgeable of hotel emergency procedures

    IDEAL CANDIDATES HAVE:
    Required:
    • 1 years prior guest service experience
    • High attention to detail and accuracy
    • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
    • Excellent verbal and interpersonal communication skills
    • High level organizational skills and the ability to adapt quickly to changing priorities
    • Excellent problem solving skills
    • Proven to accurately type
    • Ability to enthusiastically and professionally sell and / or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
    • Ability to answer a multi-line phone system in a professional and courteous manner
    • Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary

    Preferred:
    • One (1) year switchboard and/or reservations experience
    • One (1) year cash handling experience

    ~ Four reasons why our Team Members have chosen to stick around for 20 years!~

    o The People – amazing to work with and to take care of.
    o The Benefits – affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
    o The Career – well-paying opportunities to develop and grow with or without a degree.
    o The Little Things – Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!
  • 2 Months Ago

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Hotel Front Desk Clerk (PT)
  • St. Croix Casino
  • Turtle Lake, WI PART_TIME
  • JOB SUMMARY: Greet guests with a positive attitude and professional manner. Answer busy telephones, make reservations and promote the Hotel and Casino with positive etiquette. QUALIFICATIONS: Native A...
  • 13 Days Ago

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Front Desk Clerk
  • Geeta and sons, LLC
  • River Falls, WI FULL_TIME,PART_TIME
  • Check guest in, minor cleaning, answering phone calls, helping guest, laundry, etc. Job Types: Full-time, Part-time Pay: $14.00 - $14.50 per hour Benefits: Employee discount Flexible schedule Schedule...
  • 15 Days Ago

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Front desk clerk
  • Remington Hotels
  • Minnetonka, MN FULL_TIME
  • Job Description What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reserv...
  • 1 Month Ago

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Hotel Front Desk Clerk/Agent
  • Stillwater MN Hotel
  • Stillwater, MN PART_TIME
  • This is a part time position. Shifts 2pm-10pm.The Front Desk Personell is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, a...
  • 26 Days Ago

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Front Desk Clerk PT - Sheraton Minneapolis West
  • Remington Lodging & Hospitality
  • Minnetonka, MN PART_TIME
  • What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when nece...
  • 26 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Minneapolis, MN area

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Front Desk Agent
  • CSM Corp.
  • Eden Prairie, MN
  • ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT03288 Showing 1 location **Job...
  • 4/20/2024 12:00:00 AM

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Front Desk Agent
  • Yogi MQT LLC
  • Minneapolis, MN
  • Job Description Job Description We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Co...
  • 4/19/2024 12:00:00 AM

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Front Desk Agent
  • Somitex Corp
  • Woodbury, MN
  • Job Description Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of conta...
  • 4/19/2024 12:00:00 AM

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Front Desk Agent-Part Time
  • Arbor Lodging
  • Minneapolis, MN
  • Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United ...
  • 4/19/2024 12:00:00 AM

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Front Desk Agent
  • StepStone Hospitality
  • Minneapolis, MN
  • Job Type Full-time, Part-time Description Register and assign rooms to guests. Issue room key and escort instructions to...
  • 4/18/2024 12:00:00 AM

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Front Desk Clerk
  • Treasure Island Resort & Casino
  • Welch, MN
  • ~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $16.00 an hour * Shift Differential * $2.00 an hour additional for swing ...
  • 4/18/2024 12:00:00 AM

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Front Desk Agent
  • Turnery Properties I LLLP
  • Minneapolis, MN
  • Job Description Job Description Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensa...
  • 4/17/2024 12:00:00 AM

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Front Desk Agent
  • The Marcus Corporation
  • Minneapolis, MN
  • Do you enjoy putting a smile on people's faces and creating memories that will last a lifetime? At the Hilton Minneapoli...
  • 4/17/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$39,303 to $57,773
Minneapolis, Minnesota area prices
were up 1.4% from a year ago