Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Starting Pay Rate : $17 / hr
Embark on a unique journey in the realm of hospitality, where you'll hold a pivotal role in delivering exceptional guest experiences at both the Inn at Turning Stone and Sandstone Hollow Inn.
As a valued member of our team, you'll seamlessly navigate between these two properties, ensuring the highest standards of service and satisfaction.
Embrace the challenge and fulfillment of this dual-role position, where you'll thrive in two distinct yet equally rewarding environments, leaving a lasting impression on each guest's journey.
What we value :
Why choose Turning Stone Enterprises?
What you will do as a Front Desk Clerk :
To be successful as a Front Desk Clerk, you'll need :
Who We Are :
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.
Why You Will Appreciate Us :
We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members.
These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health.
We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.
Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays.
At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.
In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations.
Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success.
We eagerly anticipate the opportunity to welcome you to our team.
Last updated : 2024-04-08