Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
SUMMARY:
Operate the convenience store and other assigned areas, while maintaining organization and cleanliness of the facility.
DUTIES AND RESPONSIBILITIES:
The Bay Clerk must be able to operate the cash register, maintain an accounting of sales, collect payment and perform till reconciliation and paperwork with accuracy. He/she receives merchandise from vendors and verifies contents with purchase orders and packing supplies. The Bay Clerk displays merchandise properly by rotating all items according to store policy and assists in monthly inventory. He/she ensures that all supplies for the store and restrooms are updated and that the store and restrooms are kept clean. The Bay Clerk shall keep all cash, inventory and property secure and must notify surveillance or security of any persons engaging in any suspicious activity. He/she assists at the campground and cabins when needed, which includes, cleaning, registering guests, assigning cabins and camp sites, collecting fees, and verifying the entry of individuals into the campground and boat dock areas. The Bay Clerk performs exceptional customer service and any other duties assigned by The Bay Manager. Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.
PREREQUISITES:
Must be 21 years of age or older. Must qualify for a Standing Rock Sioux Tribal Key license. Must have 20/20 corrected vision and not be color blind. Must have or be able to attain CPR, First Aid and A.E.D training certificates.
EDUCATION: High school graduate or GED.
PHYSICAL: Must be physically able to withstand continued walking, standing, kneeling, and lifting for periods of 8 hours or more and lift up to 40 pounds.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Schedule:
Work Location: In person
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