Front Desk Clerk, Sr. - Casino jobs in Saint Louis, MO
Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Front Desk Clerk, Sr. - Casino jobs
Front Desk Clerk
- DraftKings at Casino Queen
-
East Saint Louis, IL
FULL_TIME
-
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.Front Desk ClerkThe Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at Draft Kings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc.ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
- Participate regularly in departmental and company meetings
- Greet guests immediately with a friendly and sincere welcome.
- Answer phones within 3 rings while following the company phone script.
- Accurately take messages for guest and initiate actions as needed.
- Accurately check guests in and out of the hotel and RV park by following company procedure standards.
- Ensure proper ID and a form of payment is obtained during guest check in.
- Select a room in accordance with hotel availability and guests’ request.
- Create and update guest reservations upon request based on hotel and RV park availability.
- Ensure to complete daily reports, audit and checklists in a timely manner.
- Conduct wake up calls and schedule as needed
- Send and receive faxes.
- Complete a daily bucket check.
- Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
- Must be friendly and courteous at all times
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Must proactively prioritize needs and effectively manage resources
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained
- Be able to complete group check-ins and billing in a timely manner.
- Other duties as assigned
QUALIFICATIONS- 1 years of hotel Front Desk experience, required
- High School Diploma/GED, required
- Must be able to work Weekends and Holidays
- Able to effectively communicate in English via verbal and written
- Must be able to obtain and maintain an Illinois Gaming License
- 1 Month Ago
Front Desk Agent
- Hollywood Casino St. Louis
-
St. Louis, MO
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 13 Days Ago
FRONT DESK AGENT
- Casino Queen Marquette
-
East St. Louis, IL
FULL_TIME
- The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and ev...
- 24 Days Ago
Front Desk Clerk
- St. Louis Union Station Hotel-A Curio Collection by Hilton
-
St. Louis, MO
FULL_TIME
- Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to me...
- 10 Days Ago
Hotel Front Desk Clerk
- Home2 Suites by Hilton St. Louis/Forest Park
-
St. Louis, MO
FULL_TIME,PART_TIME
- Overview:We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exce...
- 11 Days Ago
Front Desk Clerk
- 1221 LOCUST LLC - HOME 2 SUITES
-
St. Louis, MO
FULL_TIME
- OPEN INTERVIEWS EVERY WEDNESDAY2pm - 6pmJust walk in!Home2 / Tru - brand new hotel1221 Locust Street, Downtown STLBenefits include:Great starting rate and flexible schedulingVision / Dental / Medical ...
- 15 Days Ago
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0 Front Desk Clerk, Sr. - Casino jobs found in Saint Louis, MO area
Front Desk Agent - Hotel Indigo
- Midas Hospitality
-
Saint Louis, MO
- Front Desk Agent - Hotel Indigo St. Louis Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (...
- 4/19/2024 12:00:00 AM
Part time PM Front Desk Agent- Element Hotel
- Midas Hospitality
-
Saint Louis, MO
- Front Desk Agent- Element: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (b...
- 4/19/2024 12:00:00 AM
Front Desk Attendant
- Hair Saloon
-
Fairview Heights, IL
- Benefits/Perks Hourly wage Great Hours (we're closed on Sundays) Paid Vacations and Holidays Health insurance Dental Ins...
- 4/18/2024 12:00:00 AM
Front Desk Agent - Homewood Suites St Louis Riverport
- Schulte Companies
-
Maryland Heights, MO
- Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join ou...
- 4/18/2024 12:00:00 AM
Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO
- Midas Hospitality
-
Saint Louis, MO
- Front Desk Agent- Residence Inn / Fairfield Inn: Maryland Heights, MO Midas Hospitality is recognized as one of the Top ...
- 4/18/2024 12:00:00 AM
Receptionist
- H&R Block, Inc.
-
Saint Louis, MO
- What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
- 4/18/2024 12:00:00 AM
Receptionist
- Oak Park Care Center
-
Saint Louis, MO
- Oak Park Care Center - At Oak Park Care Center, we deliver the highest quality of care for every resident through our mo...
- 4/18/2024 12:00:00 AM
Receptionist
- Great Clips, Inc.
-
Belleville, IL
- Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon u...
- 4/18/2024 12:00:00 AM
About Saint Louis, Missouri
St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mississippi River, which marks Missouri's border with Illinois. The Missouri River merges with the Mississippi River just north of the city. These two rivers combined form the fourth longest river system in the world. The city had an estimated 2017 population of 308,626 and is the cultural and economic center of the St. Louis metropolitan area (home to nearly 3,000,000 people), which is the largest metropolitan area in Missouri, the second-largest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$36,266 to $53,308
Saint Louis, Missouri area prices
were up 0.7% from a year ago
were up 0.7% from a year ago