Front Desk Clerk, Sr. - Casino jobs in Westfield, MA

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Clerical Assistant (Hotel Front Desk Clerk)
  • UMass Amherst
  • Amherst, MA FULL_TIME
  • About UMass Amherst

    UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

    Job Summary

    The Hotel Front Desk Clerk assists in the registration of hotel guests, assigns accommodations, and maintains guest room inventory. This is a temporary, unbenefited position.

    Essential Functions

    • Following department policy and procedure, registers guests and assigns rooms; issues keys, mail and messages to guests; enters transactions onto guest accounts.
    • Posts and records charges, reconciles balances and prepares reports in standard format for use by the Hotel Manager and other staff.
    • Maintains daily guest room inventory using standard department procedures.
    • Maintains records by manual or mechanical methods; prepares required forms and reports following department policies and procedures.
    • Operates the telephone switchboard and performs miscellaneous clerical duties such as the receipt and disbursement of mail, the operation of various office machines.
    • Provides information to the public by telephone or in person responsibly answering questions concerning such matters as services, rooms, and special functions and referring inquiries to the appropriate department of services when necessary.

    Other Functions

    • Performs administrative tasks as required.
    • Performs other duties as assigned.

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Working knowledge of business English, spelling and arithmetic; ability to make arithmetic computations accurately and with reasonable speed.
    • Ability to maintain departmental records and to prepare reports from such records.
    • Ability to understand and carry out moderately complex oral and written instructions.
    • Working knowledge of the operation and application of various office machines; may require the ability to operate proficiently a front office cash register, telephone switchboard or computerized system.
    • Understanding of general hotel operations and procedures.

    Physical Demands/Working Conditions

    Repetitive movement, standing, sitting, typical office environment activity.

    Work Schedule

    • Varies based on dept needs; may include evenings, weekends and holidays.
    • This is a temporary, unbenefited position.

    Salary Information

    $16-$20 per hour.

    Special Instructions to Applicants

    Applicants must complete online application and submit a resume.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

     

  • 1 Month Ago

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Front Desk
  • Jump ATP Holyoke LLC
  • Holyoke, MA FULL_TIME
  • FRONT DESK JOB DESCRIPTIONThe Front Desk employee reports directly to the Director and to the Manager of Altitude Trampoline Park.Front Desk employees are expected to: Represent Altitude Trampoline Pa...
  • 9 Days Ago

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Front desk
  • Red Roof
  • Springfield, MA FULL_TIME
  • Front Desk Rep - Part-Time Job Category : Inns - Hourly Requisition Number : FRONT02451 Showing 1 location Job Details Description Someone to help our guests! Show off your city and be the tour guide ...
  • 16 Days Ago

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Front Desk Receptionist
  • RegalCare
  • Holyoke, MA FULL_TIME
  • Healthcare Nursing Center is a short and long term care facility located in Holyoke, MA. We are currently seeking a full-time, Monday - Friday Front Desk Receptionist to join our team! One year Recept...
  • 20 Days Ago

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Front desk coordinator
  • MyEyeDr.
  • Amherst, MA FULL_TIME
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
  • 20 Days Ago

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Front desk receptionist
  • Long Term Healthcare Facility
  • Holyoke, MA FULL_TIME
  • Long Term Healthcare Facility - Healthcare Nursing Center is a short and long term care facility located in Holyoke, MA. We are currently seeking a full-time, Monday - Friday Front Desk Receptionist t...
  • 20 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Westfield, MA area

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Front Desk Agent
  • JP & RB Motel Investments, LLP
  • Sturbridge, MA
  • Job Description Job Description Immediate Opening for a friendly, enthusiastic person to work 3PM to 11PM shifts at Fron...
  • 3/27/2024 12:00:00 AM

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Hotel Front Desk Receptionist
  • The Ellery
  • Northampton, MA
  • Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Camping World Holdings, Inc.
  • West Hatfield, MA
  • First point of contact for customers Greet and welcome customers Set tone for a positive customer experience Check in VI...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Aston Carter
  • Farmington, CT
  • Description: + Greet and welcome visitors, clients, and employees in a friendly and professional manner. + Manage the ma...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Camping World
  • West Hatfield, MA
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/26/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • Southwick, MA
  • ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organi...
  • 3/26/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • West Springfield, MA
  • ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organi...
  • 3/25/2024 12:00:00 AM

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Bilingual Receptionist
  • Party Patrol Rentals
  • Southampton, MA
  • Job Description Job Description Locally owned and operated business in the heart of Southampton looking to hire Sales Re...
  • 3/24/2024 12:00:00 AM

Westfield is located at 42°7′46″N 72°44′46″W / 42.12944°N 72.74611°W / 42.12944; -72.74611 (42.129492, −72.745986). It is bordered on the north by Southampton, on the northeast by Holyoke, on the east by West Springfield, on the southeast by Agawam, on the south by Southwick, on the southwest by Granville, on the west by Russell, and on the northwest by Montgomery. Westfield is split into the "South Side" and the "North Side" by the Westfield River, and the northwestern section of town is known as Wyben. According to the United States Census Bureau, the city has a total area of 47.4 square ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$38,608 to $56,755
Westfield, Massachusetts area prices
were up 1.6% from a year ago